Director of Clinic Operations

Director of Clinics Northeast Ohio Medical University (NEOMED) Summary The Director of Clinics is a senior administrative staff member responsible for overseeing the daily operations and strategic management of all clinical activities within the dental college. This individual ensures that clinical services are delivered efficiently, safely, and in alignment with the academic and patient care missions of the institution. Working in close collaboration with faculty, staff, and students, the Director ensures regulatory compliance, optimal patient care, and support for student clinical education. Position Details Position Type: Admin/Professional Department: Dean's Office - Dentistry Full or Part Time: Full Time Pay Grade: MN12 Starting salary range: $78,286-$93,044 Principal Functional Responsibilities Staff Supervision and Training: Oversee day-to-day operations of predoctoral and postgraduate dental clinics; ensure timely and efficient patient flow, clinic scheduling, and clinical resource allocation; manage patient intake systems, EHR, and case assignment processes; develop and implement SOPs for clinic operations; supervise clinical support staff; participate in hiring, training, performance evaluation, and professional development; foster a positive, patient-centered, and student-supportive work environment. Administrative and Financial Oversight: Assist in the development and management of clinic budgets, including revenues, expenditures, and capital improvements; oversee inventory, ordering, and maintenance of clinical supplies and equipment; monitor billing practices and coordinate with the finance department to ensure accurate reimbursement and patient billing. Collaboration and Communication: Work closely with faculty, department chairs, and course directors to support clinical education; liaise with IT, facilities, and external vendors as needed; serve as a key member of the Clinical Affairs Committee and other relevant college committees. Compliance and Safety: Ensure adherence to all local, state, and federal regulations, including HIPAA, OSHA, and infection control protocols; collaborate with quality assurance teams to conduct audits, incident reviews, and implement continuous improvement measures; maintain documentation and records in accordance with accreditation requirements (e.g., CODA). Other Duties: Perform other related duties as assigned. Qualifications Bachelor’s degree in health administration, Public Health, Business Administration, or related field. Minimum 5 years of experience in healthcare or dental clinic operations management. Strong knowledge of dental clinic workflows, compliance standards, and patient care systems. Preferred Qualifications Master’s degree in healthcare administration or related field. Experience working in an academic dental institution. Familiarity with dental practice management software (e.g., Axium, Dentrix, Eaglesoft). The Preferred Candidate Will Have Demonstrated leadership ability and experience managing diverse teams. Excellent organizational, communication, and interpersonal skills. Physical Requirements Must be able to utilize a phone, computer and other office equipment. Clinical environment with possible exposure to biological contamination, dental instruments, student clinicians and patients. Follows standard precautions wearing PPE as required. Requires the ability to be on campus daily. Department Specific Information Starting salary range $78,286-$93,044, commensurate with experience. Apply To apply, visit Equal Employment Opportunity NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment. #J-18808-Ljbffr