Client Success Manager
3 weeks ago
About the Position Roya.com, is seeking a Client Success Manager to join its dynamic and talented team at its San Diego office. Roya.com recently launched Canvas® Score, a brand-new product that helps local businesses connect, grow, and manage their online reputation. As a Client Success Manager, you will play a key role in shaping the success of Canvas® Score. This is a unique opportunity to combine skills from marketing, product development, client success, and support into one role. You’ll communicate with clients and collaborate internally to grow the product, improve the customer experience, and bring new ideas to life. Responsibilities Leading onboarding calls to guide new customers through setup and ensure a smooth launch. Providing customer support and serving as the first point of contact for product questions. Conducting product testing to ensure quality, usability, and performance. Gathering customer and internal feedback to recommend enhancements to the product team. Collaborating with internal teams (marketing, sales, development, support). Overseeing Sales support for Canvas® Score this includes but not limited to, creating content for collateral, case studies, video content, FAQ documentation, etc. Maintaining and building out the Canvas® Score support center / online knowledgebase. Job Requirements Bachelor's degree (in communications, marketing, information technology or a related field) or one to two years related experience and/or training; or equivalent combination of education and experience. Excellent communication skills. Able to discuss campaign ideas with internal and external clients. Strong organization skills and attention to detail. Strong time-management and decision-making skills. Familiarity with SaaS platforms, affiliate marketing, or client onboarding preferred. Experience with tools such as Google Analytics, CRM systems, or project management platforms is a plus. Compensation $25+/hour + various bonuses Matching 401k, Health, Vision, Dental, Life Insurance and many more Company Outings, frequent lunch, snacks, soda, etc. Hybrid work schedule #J-18808-Ljbffr
-
Client Success Manager
3 weeks ago
San Diego, United States Military, Veterans and Diverse Job Seekers Full timeThe Client Success Manager is responsible for ensuring that we deliver consistent, quality care to our clients. The Client Success Manager is responsible for maintaining accurate and up-to-date client care plans through consistent re-assessments and reports, monitoring client care to ensure appropriate delivery of care, analyzing and determining when...
-
Client Success Manager
3 weeks ago
San Diego, United States Affirm Full timeJoin to apply for the Client Success Manager role at Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is seeking a driven and results-oriented Client Success Manager to launch, manage, and expand a portfolio of our ISV...
-
Senior Client Success Manager
3 weeks ago
San Diego, United States Lytx, Inc. Full timeSenior Client Success Manager (Hybrid) Remote - Virginia Full time R-3845 Overview Serving as the main point of contact for a Lytx client, the Senior Client Success Manager (CSM) is responsible for managing an assigned dedicated client relationship throughout the client lifecycle, from deployment through renewal. The CSM works closely with our client to...
-
Client Success Specialist
21 hours ago
San Diego, United States XIFIN Full timeAre you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what...
-
Client Success Specialist
1 week ago
San Diego, CA, United States XIFIN Full timeAre you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what...
-
Client Success Specialist
2 weeks ago
San Diego, CA, United States XIFIN Full timeAre you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what...
-
Client Success Specialist
1 week ago
San Diego, CA, United States XIFIN Full timeAre you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what...
-
Client Success Manager
2 weeks ago
San Francisco, United States Inscapers Full timeCompany Overview:INSCAPERS is a customer-centric creative digital marketing company originally based in London, UK. After establishing a strong reputation for delivering results across the UK and beyond, we are now expanding globally, with a focus on supporting businesses across the United States. Our mission is to empower brands through strategic digital...
-
Client Success Account Executive
12 hours ago
San Diego, United States Coastal Payroll Full timeABOUT COASTAL At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in putting people first and have grown a team that genuinely cares about our...
-
Client Success Manager
2 weeks ago
San Francisco, United States Craft Full timeNote to Candidates: We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in...
