Site Reliability

Site Reliability / Gitops Engineer Apply for the Site Reliability / Gitops Engineer role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. With over 1200 colleagues in 75+ countries, Canonical is founder‑led, profitable, and rapidly growing. Job Summary The Information Systems (IS) team supports and maintains all Canonical’s IT production services used by more than 60 million Ubuntu users. As a Site Reliability / Gitops Engineer, you will drive operations automation to the next level across private and public clouds using open‑source infrastructure‑as‑code tools, CI/CD pipelines, and Canonical’s leading automation products. You will also provide feedback on our products and collaborate with development teams to improve their scalability and resilience. Location This role is available remotely in any timezone. Responsibilities Apply your experience of IaC to develop infrastructure‑as‑code practices within IS by constantly increasing automation and improving IaC processes. Automate software operations for re‑usability and consistency across private and public clouds while considering the complexities of distributed systems. Develop new features and improve the resilience and scalability of Canonical’s cloud and container portfolio. Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure. Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design and maintain monitoring and alerting for various systems and services. Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures. Provide assistance and work with globally distributed engineering, operations, and support peers. Receive uninterrupted development time to focus on larger projects and automation of manual tasks. Share experience, know‑how, and best practices with team members through design sessions, mentorship, and collaborative work. Carry final responsibility for time‑critical escalations. Qualifications Deep experience and knowledge of defining operations in code, using version control, peer review, and CI/CD to roll out changes to applications and infrastructure. Strong modern engineering background (peer‑review, unit testing, SCM, CI/CD, Agile). Python software development experience on large projects. Practical knowledge of Linux networking, routing, and firewalls. Affinity with various Linux storage technologies, from Ceph to databases. Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor’s degree or greater, preferably in computer science or a related engineering field. Clear and effective communication in English over email, chat, video, or voice calls and in‑person. Motivated and able to troubleshoot from kernel to web, and willing to ask for help when appropriate. Willingness to be flexible and learn new things quickly. Addicted by the needs of fast‑changing environments. Happy to work within distributed teams. Passionate about, and familiarized with, open‑source, especially Ubuntu or Debian. About Canonical Canonical is a pioneering tech firm leading the global move to open source. As the publisher of Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. Canonical recruits on a global basis and expects excellence; success requires being the best at what we do. Most colleagues have worked from home since our inception in 2004, and working here is a step into the future that will challenge you to think differently, work smarter, learn new skills, and raise your game. Equal Opportunity Employer Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr