Site Reliability

4 hours ago

New York City Metropolitan Area, United States The Phoenix Group Full time

Site Reliability / Platform Engineering Roles

Location:
New York City (Hybrid or Flexible)

We work with a range of NYC-based organizations across fintech, asset management, SaaS, and data-driven companies that operate large-scale, production-critical systems.

This posting reflects the types of
site reliability and platform engineering roles
we consistently see across these teams, rather than a single isolated opening. These environments tend to value system stability, automation, and operational discipline, with engineers playing a central role in how platforms scale and perform over time.

What These Roles Typically Involve

Across these teams, site reliability and platform engineers are commonly responsible for:

  • Designing and maintaining reliable, scalable infrastructure supporting production systems
  • Improving observability, monitoring, and alerting to ensure system health and fast incident response
  • Building automation and tooling to reduce operational overhead and manual intervention
  • Partnering closely with software engineering teams to improve system reliability and deployment practices
  • Participating in incident response, root cause analysis, and long-term reliability improvements

Experience That Tends to Translate Well

Professionals who tend to align well with these roles often bring:

  • Experience operating and supporting production systems in cloud-based environments such as AWS, GCP, or Azure
  • Strong background in Linux-based systems and networking fundamentals
  • Hands-on experience with infrastructure-as-code, CI/CD pipelines, and automation tools
  • Comfort working with monitoring, logging, and observability platforms
  • A pragmatic approach to reliability that balances engineering rigor with business needs

Backgrounds We Commonly See

Many engineers placed into these types of roles come from:

  • SRE, platform, or infrastructure teams within fintech, SaaS, or data-intensive organizations
  • Engineering teams responsible for highly available, customer-facing systems
  • Environments where reliability, uptime, and performance are treated as first-class concerns
  • Teams where platform engineers work closely with senior software and infrastructure leadership

What Differentiates These Environments

Across these organizations, reliability engineering is embedded into how systems are designed and operated, not treated as a reactive support function. Engineers are expected to take ownership of platform health, influence architectural decisions, and help shape how teams scale safely and efficiently.

Compensation

Compensation varies by organization and scope, but typically reflects senior-level responsibility and the critical nature of the systems being supported.

How to Start a Conversation

If this type of site reliability or platform engineering work aligns with what you are doing now, or where you want to take your career next, you are welcome to apply or reach out directly to start a conversation. We are happy to share more context about specific teams and environments during an initial discussion.

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