Clinical and Operations Manager

4 days ago

Hartford, United States Rogers Behavioral Health Full time
Summary:
The Clinical Services Manager coordinates the various disciplines and leads the clinical development of all aspects of their assigned programs. They oversee the consistent daily delivery of therapeutic treatment. They are responsible for the overall management of Social Services, including scheduling, performance improvement, treatment, and discharge planning. The Clinical Services Manager performs activities in the continuity of care for patients in a manner consistent with the system’s mission, values, and strategic priorities.

Job Duties & Responsibilities:


Responsible for all aspects of patient care provided in the assigned programs.

  • Coordinate with the interdisciplinary team to understand the status of patient’s care.
  • Apply established standards of care to insure a safe, therapeutic patient care environment.
  • Provide direct services, when appropriate.
  • Meet with patient/family to resolve concerns, address complaints, and answer questions. Advocate for the resolution of care issues, accessing resources in support of the patient.
  • Promote collaborative relationships between the department and interdisciplinary roles to ensure cohesion of treatment team delivery.

Coordinate the activities of the Social Services staff at the assigned campus and programs.

  • Implement and ensure proactive effective discharge planning, step up or step downs in a timely manner.
  • Review and audit staff medical record documentation, ensuring compliance with state and federal regulatory agencies.
  • Provide for real-time supervision and mentoring of effective group, individual, and/or family therapy using solution-focused principles and Rogers subscribed interventions.
  • Participate in case management staffings/special staffings and weekly meetings to provide quality case management.
  • Resolving patient complaints and incidents and following through by documenting and communicating through the hospital system.

Effectively perform workforce functions including but not limited to hire and train employees; performance management; staff development; individual and team communication; assign work; and holding team accountable to department and system standards. 

Provide for supervision and development of clinical staff through coordination of ongoing supervision model, audit feedback, and offering group or individual meetings to review staff education needs.

  • This will include direct, real-time supervision and written formulations of training needs.
  • Work closely with clinical supervisors to review areas for performance improvement and implementing corrective action measures as needed.

Additional Job Description:

Physical/Mental Demands :

  • Position will involve exposure to aggressive/combative patients.
  • Verbal and hearing ability required to interact with patients and employees. Numerical ability required to maintain records and operate computer.
  • Ability to plan, control and direct all aspects of employee relations. Tact required to deal effectively with employees and professional staff. Logical thinking and discretion required to make decisions initiating and implementing policies and procedures and standards.
  • Must be able to read and communicate through written, verbal, and non-verbal skills and abilities.
  • The majority of time is spent inside the building, walking, and standing. Will be required to lift equipment, patient care equipment and supplies and patients, within reason. Personal judgment dictates weightlifting limits but must be able to lift a minimum of twenty-five (25) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various office equipment.
  • Be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per pre-employment physical.

Education/Training Requirements :

  • Master’s degree in social services or related field and holds active clinical license issued by the State of Wisconsin Department of Safety and Professional Services
  • A minimum of four (4) years of clinical experience in mental health care and/or addiction services; at least two (2) years’ experience in a psychiatric facility.
  • A minimum of two (2) years’ experience in a supervisory/management role is required.
  • An understanding and a thorough knowledge of the following: social service administration, supervision, consultation, the community and its resources, the dynamics of human growth and behavior, therapy skills and techniques for all age groups.
  • American Heart Association Healthcare Provider CPR certification is required with thirty (30) days of date of hire. Annual re-certification is required.
  • Formal training in the management of the aggressive/dysregulated patient (NCI) is required within sixty (60) days of hire. Annual re-certification is required.

Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Marriage And Family Therapist - Cert, Licensed Professional Counselor - Cert

  • Clinical Manager

    3 weeks ago

    Hartford, United States The Village For Families & Children Full time

    The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services...

  • Associate Director/Director, Clinical Operations

    6 days ago

    Hartford, United States Atlas Search Full time

    We are currently partnered with a fast growing pharmaceutical company that is seeking an Associate Director/Director of Clinical Operations. This is a great opportunity to become part of a company at the forefront of advancing CAR-T cellular therapy through innovative platforms engineered to offer superior safety, effectiveness, and accessibility when...

  • Clinical Pharmacy Manager

    1 month ago

    Hartford, United States Connecticut Children's Medical Center Full time

    Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS and Leadership Behaviors. Manages all facets of the daily clinical operations of the Pharmacy Department. Supports and is responsible for compliance with CT Children's, state, and federal laws, policies, and regulations....

  • Operations Manager

    2 weeks ago

    Hartford, United States Plum Dental Group Full time

    **POSITION**:Operations Manager** **REPORTS TO: COO** **About Plum Dental Group (“Plum”)** Plum is a dynamic, high growth Dental Partnership Organization (DPO) with over twenty locations in RI and eastern CT. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 20,000 patients annually. As...

  • Hospital Pathology Laboratory Manager Cytotechnologist

    1 week ago

    Hartford, United States Clinical Management Consultants Full time

    A wonderful Lab Manager Cytology opportunity is now available in beautiful Coastal Connecticut. An award winning hospital that is known for providing compassionate quality healthcare is eager to fill the Laboratory Manager Cytologyposition with an ASCP Certified Cytotechnologist. The Cytology Manager will oversee 10+ full-time employees and have the...

  • Clinical Pharmacy Manager

    2 months ago

    Hartford, United States Sierra Staffing Full time

    Job DescriptionJob DescriptionClinical Pharmacy ManagerReporting to the Director of Pharmacy, the Clinical Pharmacy Manager is responsible for leading and managing comprehensive clinical pharmacy services in a specific clinical area, or various clinical areas, as determined by hospital needs. The Clinical Manager will serve as the hiring manager for the...

  • Manager Clinical Social Work

    4 weeks ago

    Hartford, United States Connecticut Children's Full time

    Job Description Exciting opportunity to Lead a comprehensive and experienced clinical team. Are you a strong clinician looking to expand on your leadership skills? Do you have a passion for being part of a multi-disciplinary setting and developing programming to support children and families? Have you wondered about breaking into leadership in a hospital...

  • Manager Clinical Social Work

    4 weeks ago

    Hartford, United States Connecticut Children's Full time

    Job Description Exciting opportunity to Lead a comprehensive and experienced clinical team. Are you a strong clinician looking to expand on your leadership skills? Do you have a passion for being part of a multi-disciplinary setting and developing programming to support children and families? Have you wondered about breaking into leadership in a hospital...

  • Logistics Operations Manager

    4 days ago

    West Hartford, United States Woodland Moving and Warehouse Full time

    Job DescriptionJob DescriptionEstablished, multifaceted relocation company in West Hartford, CT seeks experienced Local Operations Manager to dispatch and track approximately 25 vehicles and 45-75 employees a day while coordinating other operational activities. As our Local Operations Manager, you will be in direct daily contact with customers and crews for...

  • Operations Manager

    3 weeks ago

    Hartford, United States BradyPLUS of Vermont Full time

    **Position Summary**:The Operations Manager is responsible for the oversight of warehouse and distribution for BradyPLUS Vermont. This role leads a team of 20 warehouse/driver associates. **Responsibilities include**: - Oversees receiving, warehousing, distribution and maintenance of a 47k SF facility - Ensures operational policies and procedures are...

  • Operations Manager

    2 weeks ago

    Hartford, United States SYSCO Full time

    **Company**: US1225 FreshPoint Connecticut, LLC **Zip Code**: 06114 **Minimum Level of Education**: Bachelor’s Degree **Minimum Years of Experience**: 5 Years **Employment Type**: Full Time **Travel Percentage**: **Compensation Range**: $82,500.00 - $123,800.00 The compensation range provided is in compliance with state specific laws. Factors that...

  • Clinical Research Coordinator

    1 month ago

    Hartford, United States Hartford HealthCare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Flexibility is required to accommodate subject schedules and study activity. Some weekends and off-hours possible. Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do,...

  • Office Manager

    1 month ago

    West Hartford, United States Bestlogic Staffing Full time

    Job DescriptionJob DescriptionResponsibilitiesReports to the Director of the Physical Therapy ClinicThe Office Manager will be responsible for all administrative tasks and support staff needed to efficiently run the officeResponsible for day to day operationsHiring, training, scheduling and evaluating administrative staffSupervises and ensures adherence to...

  • Operations Manager

    2 weeks ago

    Hartford, United States BradyPLUS Full time

    Job DescriptionJob DescriptionPosition Summary: The Operations Manager is responsible for the oversight of warehouse and distribution for BradyPLUS Vermont. This role leads a team of 20 warehouse/driver associates.Responsibilities include:Oversees receiving, warehousing, distribution and maintenance of a 47k SF facilityEnsures operational policies and...

  • Operations Manager

    2 weeks ago

    Hartford, United States Hartford Landscape & Supply Full time

    _Operations Manager_ - **Hartford Landscape & Supply. is a family-owned Landscape Construction & Maintenance Company. We currently have 1 location operating in Southern & Central Wisconsin. If you are motivated, hardworking and wish to take control of your career, we welcome you to come and join the HLS Family!**_ - **Position Summary**:_ Operations Manager...

  • Clinical Research Coordinator

    3 weeks ago

    Hartford, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Flexibility is required to accommodate subject schedules and study activity. Some weekends and off-hours possible. Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing...

  • Operations Manager

    6 days ago

    Hartford, United States DoubleTree by Hilton Hartford Downtown Full time

    **_Come for a JOB, stay for a CAREER._**: **ABOUT US**: At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and...

  • Clinical Risk Manager

    2 weeks ago

    Hartford, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-FridayWork where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare...

  • Operations Manager

    1 week ago

    Hartford, United States DoubleTree by Hilton Hartford Downtown Full time

    ABOUT USAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day.  We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves.  We offer competitive compensation and benefits, a tight-knit and supportive work...

  • Janitorial Operations Manager

    2 months ago

    Hartford, United States Jan Pro of Connecticut Full time

    Job DescriptionJob DescriptionWe are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring...