Senior Sales Operations

Senior Sales Operations & Deal Desk Analyst Founded in 2004, NetBrain is the leader in no‑code network automation. Its ground‑breaking Next‑Gen platform provides IT operations teams with the ability to scale their hybrid multi‑cloud connected networks by automating the processes associated with diagnostic troubleshooting, outage prevention, and protected change management. Today, over 2,500 of the world’s largest enterprises and managed services providers rely on NetBrain’s platform. What You’ll Do Deal Desk (Primary Focus – ~60%) Serve as the go‑to partner for sales reps on pricing, deal structuring, and approvals. Review and support complex deals for compliance with internal policies (pricing, discounting, contract terms) and understand key issues affecting deal desk around revenue recognition. Collaborate with Legal, Finance, and Product teams on non‑standard terms and exception handling; work closely with the CFO/CRO on the most complex deals. Develop a roadmap for implementation of enhancements and new features through cross‑functional stakeholder influence; work with the SFDC platform team to execute. Develop and maintain pricing tools (price book, SKU creation, testing, and implementation) and templates that enable reps to quote accurately and efficiently. Monitor deal velocity, identify bottlenecks, and drive improvements in quote‑to‑close cycle. Sales Operations (~40%) Support core sales processes (lead routing, pipeline hygiene, quota tracking, territory alignment, commissions processing). Support sales operations queue of requests with an understanding of priority. Analyze sales data and build reports/dashboards in Salesforce and Excel to deliver insights on performance, forecasts, and pipeline health. Assist in designing and executing sales incentive plans and compensation analysis. Support onboarding and training of the sales team on tools, processes, and best practices. Who You Are 6+ years of experience in Sales Operations, Deal Desk, or Revenue Operations in a SaaS or B2B environment. Familiarity with legal concepts in contracts (MSAs, EULAs, SOWs, Order Forms). Expertise in CRM systems (Salesforce required) and sales tools (CPQ, SFDC dashboards and reporting). Familiarity with YesWare, Groove, Sales Navigator, ZoomInfo, Lusha is a plus. Strong financial acumen and understanding of SaaS metrics and pricing models. Proven ability to manage multiple stakeholders and thrive in a fast‑paced, high‑growth company. Analytical mindset with strong Excel and data visualization skills (Tableau, Excel, etc.). Excellent communication (verbal and written) to understand the audience’s needs and distill topics with clear language. Highly proactive with a “can‑do” attitude and positive presence in all interactions. Experience supporting global sales teams is a plus. MBA or advanced degree in Business, Finance, or Analytics is a bonus. What We Offer Our comprehensive compensation package is vital in how we recognize our people for the impact they make on reaching our goals. The estimated base salary is $80,000–$100,000 plus bonus; the actual salary may vary based on market and individual qualifications. NetBrain offers a comprehensive benefits package, including a 401(k) plan and medical/dental coverage. Speak with your recruiter for more details on our Total Rewards philosophy. Equal Opportunity Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require an accommodation in the application process due to a disability, you may request a reasonable accommodation by contacting our People Team at NetBrain conducts holistic, individual background reviews in support of all hiring decisions. In compliance with applicable laws, NetBrain conducts background checks in a manner consistent with applicable federal, state, and local anti‑discrimination laws. #J-18808-Ljbffr