Computer User Support Specialist
6 days ago
Computer User Support Specialist (Onsite, Secret Clearance) Company: Cambrae Business Strategies, Inc. Location: Washington, D.C. Job Type: Full-time Position Summary Cambrae Business Strategies, Inc. recognized for consistently delivering excellent results to federal government and private sector clients, is seeking a Computer User Support Specialist to provide onsite IT support for the Secretary of the Air Force Office of Small Business Programs (SAF/SB). This position supports Information Computer Support tasks involving troubleshooting, system maintenance, ticketing, and digital content accuracy across official platforms. Key Duties & Responsibilities Provide daily technical support for computers, laptops, software applications, and user devices. Maintain accurate inventory of hardware and software; update records biannually. Coordinate workstation refreshes and ensure compliance with government network requirements. Submit and track IT trouble tickets through government control center systems. Maintain accuracy and updates across websites and social media platforms (LinkedIn, Facebook, Twitter). Capture and consolidate IT system metrics; prepare weekly/quarterly reports for leadership. Support administration of learning systems, email inquiry systems, and ticket tracking platforms. Review incoming inquiries twice daily and assign appropriate actions within 24 hours. Update EITDR information within 72 hours when required. Maintain documentation and records using approved government file management procedures. Qualifications 5+ years of IT support/helpdesk or system administration experience. Experience with Windows OS, MS Office Suite, network troubleshooting, and ticketing systems. Experience with website or social media content accuracy/compliance is preferred. Strong customer service and communication skills. Experience supporting government or headquarters-level environments is a plus. Active Secret clearance required. Must work onsite in Washington, D.C. What We Offer Comprehensive health, dental, vision, and life insurance plans. Generous 401(k) matching contributions (up to 4%). Paid time off, including federal holidays. Training opportunities. Opportunities for professional development and career growth. Salary $100,000 - $107,000 a year Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology Industries Business Consulting and Services #J-18808-Ljbffr
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End User Computer Support Specialist
2 weeks ago
Washington, United States Abacus Service Corporation Full timeJob Title: End User Computer Support Specialist (Onsite IT) Location: OSHRC National Office, Washington, Contract Type: Firm Fixed Price, Multi-Year Contract (Base + Option Years) Agency: Occupational Safety & Health Review Commission (OSHRC) The Occupational Safety & Health Review Commission (OSHRC) seeks a skilled End User Computer Support Specialist to...
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Junior Computer User Support Specialist
3 weeks ago
Washington, United States A1FED Inc Full timeLooking for qualified candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the knowledge and expertise as described below: Level 1 support is defined as phone, email, remote and in person hands-on support. Provides user support specialist staff to address and answer questions by...
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Junior Computer User Support Specialist
2 weeks ago
Washington, United States A1fed Full timeLooking for qualified candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the knowledge and expertise as described below: Level 1 support is defined as phone, email, remote and in person hands‑on support. Responsibilities Provides user support specialist staff to address and...
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Junior Computer User Support Specialist
1 week ago
Washington, DC, United States A1FED Inc Full timeLooking for qualified candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the knowledge and expertise as described below: Level 1 support is defined as phone, email, remote and in person hands-on support. Provides user support specialist staff to address and answer questions by...
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Junior Computer User Support Specialist
7 days ago
Washington, DC, United States A1FED Inc Full timeLooking for qualified candidates with the below responsibilities with 2-5 years of end user support experience in a Microsoft centric environment with the knowledge and expertise as described below: Level 1 support is defined as phone, email, remote and in person hands-on support. Provides user support specialist staff to address and answer questions by...
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User Experience Specialist
2 weeks ago
Washington, United States Pew Research Center Full timeJoin to apply for the User Experience Specialist role at Pew Research Center Organization Overview Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. It does not take policy positions. The Center conducts public opinion polling, demographic research, computational...
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User Experience Specialist
4 days ago
Washington, DC, United States Pew Research Center Full timeOrganization Overview Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. It does not take policy positions. The Center conducts public opinion polling, demographic research, computational social science research and other data-driven research. It studies politics and...
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User Experience Specialist
3 days ago
Washington, DC, United States Pew Research Center Full timeOrganization Overview Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. It does not take policy positions. The Center conducts public opinion polling, demographic research, computational social science research and other data-driven research. It studies politics and...
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User Experience Specialist
5 days ago
Washington, DC, United States Pew Research Center Full timeOrganization Overview Pew Research Center is a nonpartisan, nonadvocacy fact tank that informs the public about the issues, attitudes and trends shaping the world. It does not take policy positions. The Center conducts public opinion polling, demographic research, computational social science research and other data-driven research. It studies politics and...
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Computer Specialist
1 week ago
Washington, DC, United States Blueforge Alliance Full timeDescription BlueForge Alliance is an agile program integrator positioned to meet the demand to build capacity for the defense industrial base. We are a unifying organization converging technology, manufacturing, economics, and state and federal government to provide a forward-facing, federated umbrella with national visibility. As a non-profit, neutral...
