Senior IT Support Analyst
3 weeks ago
Senior IT Support Analyst (US) – TD Securities Mount Laurel, New Jersey, United States of America Full-time, Mid-Senior level Hours: 40 per week Pay: $68,640 - $102,960 USD Job Description The Senior IT Support Analyst provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area. Depth & Scope Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach / educate others Acts as subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution Leads the support of highly complex and/or comprehensive applications/systems and/or business lines Identifies root causes and implements targeted and controlled remediation plans Administers business applications in coordination with appropriate stakeholders Reviews, participates and implements procedures Researches industry standards, best practices and new innovations in technology and makes recommendations Designs, reviews, and integrates all application requirements, including functional, security, integration, performance, quality, and operations Education & Experience Bachelor's degree or Technical Certificate required or work experience equivalent to Bachelor's degree 5+ years' experience Preferred Qualifications 3+ years of functional banking process support to business owners for a Core Banking customer, deposit and loan system, services within Retail Banking 2+ years providing business systems support for a non-mainframe Core Banking platform for Retail Banking eg. FIS Modern Banking Platform, Temenos, Thought Machine or similar 2+ years of demonstrated experience in banking systems & process support, research and analysis, administration from a functional perspective Physical Requirements Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr
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Senior Banking IT Support Lead
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Mount Laurel Township, United States TD Securities Full timeA leading financial services company seeks a Senior IT Support Analyst in Mount Laurel, NJ. The role involves providing systems and application support, leading complex troubleshooting, and consulting with clients. Candidates should have a Bachelor's degree and over 5 years of experience, preferably in banking processes. This full-time position offers...
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