Systems Administrator

Systems Administrator - Senior - CLEARANCE and POLYGRAPH REQUIRED 4 weeks ago – Be among the first 25 applicants. Constellation Technologies, Inc provided pay range: $160,000.00/yr – $200,000.00/yr . Due to federal contract requirements, United States citizenship and an active TS/SCI security clearance and polygraph are required for the position. Responsibilities Provide support for implementation, troubleshooting and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Support day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Support the escalation and communication of status to agency management and internal customers. Optimize system operations and resource utilization; perform system capacity analysis and planning. Provide in‑depth experience in troubleshooting IT systems. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Provide support for the dispatch system and hardware problems, remaining involved in the resolution process. Configure and manage UNIX and Windows (or other applicable) operating systems; install/load operating system software, troubleshoot, maintain integrity of and configure network components, implementing operating system enhancements to improve reliability and performance. Configure and manage virtual environments. Patch systems based on state‑of‑the‑art security and functional parameters. Qualifications Must be a US Citizen. Must have TS/SCI clearance with active polygraph. At least fifteen (15) years of direct/relevant experience. Bachelor’s degree in a technical discipline from an accredited college or university is required; alternatively, five (5) years of additional Systems Administration experience on projects with similar processes may substitute for a bachelor’s degree. Security+ Certification. Provide support for implementation, troubleshooting and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Manage daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers. Optimize system operations and resource utilization; perform system capacity analysis and planning. Provide in‑depth experience in trouble‑shooting IT systems. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Provide support for the dispatch system and hardware problems, remaining involved in the resolution process. Configure and manage UNIX and Windows (or other applicable) operating systems; install/load operating system software, troubleshoot, maintain integrity of and configure network components, implementing operating system enhancements to improve reliability and performance. In addition to operating system configuration, manage virtual environments. Patch systems based on state‑of‑the‑art security and functional parameters. Nice to Have Strong RedHat Linux command line administration and troubleshooting skills. Strong Windows 2012, 2016, 2019 administration and troubleshooting skills. Experience with using Nessus Scanner and managing Nessus Agents. Ability to write POA&Ms. Knowledge of maintaining a Secure the Enterprise (STE)/ Secure the Network (STN) score. Familiarity with Latte Art, Biscotti, XACTA. Benefits Package Affordable healthcare options with 80% employer‑paid premium plus a company‑funded HSA. Dental insurance with 100% employer‑paid premium. Vision with 80% employer‑paid premium. Employer‑paid life insurance 100%. Employer‑paid short‑term and long‑term disability 100%. Annual training, continued education, and professional memberships reimbursement. Unlimited access to Red Hat Enterprise Linux and AWS training and accreditation. Annual reimbursement for technology (phones, computers, printers, etc.). 401(k) with company match up to 5% with 100% immediate vesting (after 90 days of employment). Environment and Perks Professional development investment and paid time off for training. Contract and work locations in Maryland, Virginia, Colorado, Texas, Utah, Florida and Hawaii. Team building events throughout the year such as Destination Family Events, Holiday Party, Monthly Get‑Togethers. Leadership Team engagement and mentorship. Performance Recognition Program. Complimentary branded apparel. Constellation Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression, transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low‑income status or any other status or characteristic protected by applicable law. Job applicants can submit questions about CTI’s equal employment opportunity policy to cti‑ ‑md.com . #J-18808-Ljbffr