Network Support Specialist
3 weeks ago
*Location: Louisville, KY*
*Type: Long-Term Contract-To-Hire*
*Shift Times Available:*
1st Shift Weds - Sat - 7:00 am - 5:30 pm
3rd Shift Weds - Sat - 11:00 pm - 9:30 am
Brooksource is seeking a skilled Technical Impact Support Technician to join America's fastest-growing TV, internet, and voice enterprise company. Our client is at the forefront of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers across 41 states. This dynamic role offers the opportunity to work with cutting-edge network technology, data analytics tools, and Cisco products. If you are passionate about network engineering and eager to make a significant impact, we encourage you to apply today
*Position Overview:*
As a Technical Impact Support Technician, you will be integral to supporting our enterprise clients by monitoring and analyzing the data surrounding impacts on customer circuits. You will play a crucial role in maintaining the integrity and performance of network services.
*Key Responsibilities:*
* Network Analysis: Analyze service provider networks, hardware, and software to ensure optimal performance and reliability.
* Documentation: Review and document network architecture, providing detailed assessments and recommendations.
* Impact Assessment: Conduct thorough evaluations of existing technologies to determine their impact on customer circuits, ensuring compliance with OLA and SLA requirements.
* Data Interpretation: Review and interpret data sets to identify trends, issues, and opportunities for improvement.
* Collaboration: Work closely with cross-functional teams to ensure seamless communication and effective resolution of network-related issues.
* Additional Duties: Perform other related duties as required, demonstrating a solid understanding of network protocols, hardware, software, security technologies, and network infrastructure.
*Qualifications/Experience:*
* 0 - 2 years of relevant experience in network engineering or a related field.
* Technical Skills: Proficiency in network protocols, network hardware and software, security technologies, and network infrastructure.
* Analytical Skills: Strong ability to analyze and interpret complex data sets.
* Communication: Excellent verbal and written communication skills.
* Problem-Solving: Demonstrated problem-solving abilities with a keen attention to detail.
*Certifications:*
Cisco certifications (e.g., CCNA, CCNP) are a plus but not required.
Job Types: Full-time, Contract
Pay: $17.00 - $20.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* Day shift
* Night shift
Ability to Commute:
* Louisville, KY 40223 (Required)
Work Location: In person
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