Director of Ops

2 weeks ago


Los Angeles, United States Unblocked Full time

Company Description

Unblocked is a fast growing start up that enhances the traditional acquisition, engagement, and retention loop by leveraging Web3 for improved identification, consumer trust, and incentivization, enabling brands to craft unparalleled consumer journeys and transform traditional loyalty programs into dynamic networks. Working with some of the biggest brands in retail, music, and entertainment, we have grown from 2k DAU to 450k WAU in the last 4 months.


The Unblocked team includes early builders and executives at Flipagram (acq. TikTok), Blockfolio (acq. FTX), Polygon, Rotten Tomatoes, and Netflix. Supported by leading investors including Oaktree Capital, Tiger Global, Primary Wave Music, M13, B Capital, Pernod Ricard, Marcy Venture Partners, Penske Media Corp, GFT Ventures, and Electric Feel Management, Unblocked is positioned to be the largest network of Web3 loyalty programs.


Role Overview

As the Director of Operations & Strategy at Unblocked, you will play a pivotal role in steering our Web3 initiatives, ensuring alignment with our strategic goals and operational excellence. This role is perfect for a dynamic leader passionate about blockchain technology, with proven expertise in monetization strategies and product oversight. Reporting directly to the CEO, you will drive strategic initiatives, enhance our monetization efforts, and ensure all departments cohesively work towards our company’s objectives. The ideal candidate will act as the glue within our organization, and is goal oriented while maintaining a fast-paced, innovative startup environment.


Key Responsibilities

  • Lead and refine operations to support the company’s strategic directions and growth, particularly in monetization and product development within the Web3 space.
  • Manage and execute strategic projects from conception to completion, aligning with overall business goals.
  • Collaborate with product teams to integrate operational systems that enhance product offerings and user experience.
  • Drive the monetization strategy by developing innovative ways to leverage blockchain technology in loyalty programs.
  • Mentor and lead a team, fostering a culture of high performance, continuous improvement, and alignment with core values.
  • Analyze market trends in Web3 and adapt strategies that keep Unblocked competitive and cutting-edge.
  • Prepare regular reports for senior management to provide updates on operations and strategic projects.


Required Skills and Experience

  • 5+ years of experience in operations or strategy roles within technology-focused companies, with at least 2 years in a leadership position.
  • Proven track record in developing and implementing successful monetization strategies.
  • Strong understanding of and passion for Web3 technologies, blockchain, and product lifecycle management.
  • Demonstrated ability to lead teams and projects in a dynamic and fast-paced environment.
  • Excellent analytical, decision-making, and problem-solving skills.
  • Effective communicator with the ability to engage stakeholders at all levels.
  • Experience with agile development methodologies and PMP certification is a bonus


What We Offer

  • Competitive compensation based on experience.
  • Compensation packages can include equity and tokens.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Generous PTO and flexible working arrangements.
  • Enjoy working from a conveniently located office, just a 5-minute walk from downtown Culver City.
  • A dynamic, innovative environment with a chance to be part of a leading team in the Web3 space.


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