Product Owner

4 weeks ago

Miami, United States Norwegian Cruise Line Holdings Ltd. Full time

BASIC PURPOSE: Responsible for turning Enterprise Data Management roadmap into specific scope / features and for organizing those items into a backlog for their team. Create a clear understanding of the business objectives by analyzing available data, experimenting as required, to define a product strategy. This will require heavy collaboration with stakeholders, direct guest research, and an understanding of our business model.


POSITION RESPONSIBILITIES:


Work closely with stakeholders to learn about product needs and incorporate into the product backlog when consistent with product strategy.


Lead design thinking sessions with the delivery team and relevant stakeholders to clarify problem statements and objectives, identify potential solutions, and paths for investigation / experimentation / execution.


Utilize data and experimental evidence to generate and prioritize high-value backlog items using a value vs effort analysis.


Serve as the Owner and primary author to document themes in confluence, epics in Jira, and stories / tasks in Jira with complete description, business rules and acceptance criteria to make sure objectives and vision are clear.


Collaborate with architect owners and technology teams to size and prioritize requests for new deliverables.


Emphasize "fast feedback" within the team by being available to answer questions.


Work with the technical and QA teams to refine user stories, intent, business rules, and to make sure objectives are clear.


Facilitate demos to senior stakeholders as needed to serve as an "information radiator."


Lead the execution of UAT testing by facilitating end-to-end testing as required.


Perform other job-related functions as assigned.



KNOWLEDGE AND EXPERIENCE:


EDUCATION: Bachelor's Degree in Business Management


EXPERIENCE: 3 years of experience in the product management space in the role of Agile Product Owner, Experience with cruise, and travel industry or enterprise data warehouse a plus.


KNOWLEDGE & SKILLS: Knowledge of modern product delivery practices (agile, lean, etc.) where product design and delivery are parallel activities. Knowledge of value canvasing and business case development. Experience with product discovery approaches and conducting end-user research. Experience with hypothesis driven development and product experimentation. Experience with design thinking and facilitation of design thinking workshops. Experience with persuasive communication skills to influence and motivate to achieve objectives. Excellent written and oral communication skills. Strong listening, presentation, and people skills. Ability to form essential links/partnerships between product owners and the team. Ability to adapt to a dynamic environment. Able to prioritize and execute tasks in a high-pressure, fast-paced environment. Keen attention to detail. Strong initiative, priority setting, and collaboration skills.


To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

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