Application Support Specialist

7 days ago


Sanford, United States Robert Half Full time

About the Role:

Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for providing exceptional technical support.


Responsibilities:

  • Provide first- and second-level support for NetSuite applications within the organization.
  • Troubleshoot and resolve technical issues related to NetSuite functionality.
  • Assist users in navigating and utilizing NetSuite effectively.
  • Document and track support requests and resolutions.
  • Collaborate with other team members to identify and implement process improvements.
  • Adhere to established support procedures and guidelines.


Qualifications:

  • Experience with NetSuite or another ERP system is highly preferred.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.


Preferred Qualifications:

  • Experience in a technical support or application support role.
  • Familiarity with NetSuite's core modules (e.g., Financials, CRM, SuiteCommerce).
  • Knowledge of scripting or programming languages (e.g., SuiteScript, JavaScript).



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