Application Support Specialist
7 days ago
About the Role:
Our client is seeking a talented NetSuite Application Support Specialist to join our dynamic team. This is a temporary position to cover a team member's paternity leave, with the possibility of transitioning into a permanent role. The ideal candidate will have a strong background in NetSuite or another ERP system, coupled with a passion for providing exceptional technical support.
Responsibilities:
- Provide first- and second-level support for NetSuite applications within the organization.
- Troubleshoot and resolve technical issues related to NetSuite functionality.
- Assist users in navigating and utilizing NetSuite effectively.
- Document and track support requests and resolutions.
- Collaborate with other team members to identify and implement process improvements.
- Adhere to established support procedures and guidelines.
Qualifications:
- Experience with NetSuite or another ERP system is highly preferred.
- Strong technical aptitude and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
Preferred Qualifications:
- Experience in a technical support or application support role.
- Familiarity with NetSuite's core modules (e.g., Financials, CRM, SuiteCommerce).
- Knowledge of scripting or programming languages (e.g., SuiteScript, JavaScript).
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