Technical Support III

1 month ago


Detroit, United States System Soft Technologies Full time

Minimum Qualifications:

  • Associate degree in Information Technology is preferred, computer training program completion acceptable.
  • High School Diploma or GED
  • help desk or technical support/computer related experience.
  • Must possess knowledge of customer service principles and best practices.
  • Must be intermediate-to-advanced user of Microsoft Office 365 Suite including Excel, Word, PowerPoint, and SharePoint.
  • Ability to handle stressful situations with professionalism and empathy.
  • Ability to synthesize and retain information quickly.
  • Must have own transportation to travel to District locations when needed.
  • Flexibility to provide support services for events after-hours or on weekends as needed


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