Collections Specialist
4 weeks ago
Requirements:
Must Haves:
- Must Be Local to work location as candidate will be needed to work on a Hybrid schedule Starting the first week.
- Hybrid Work Schedule: Eastern – Required to be in the office Monday and Wednesday with the voluntary option of Thursday.
- Excellent written and communication skills
- Phone based experience (inbound/outbound calls)
- PC literate with good typing skills (25-30 WPM)
- Minimum education level of a high school graduate
- The expectation is that these people will be available to work for 5 days a week with two of those days being Saturday and Monday mandatory.
Required Work Hours:
- 8 AM-7 PM Monday – Sat. in each applicable time zone. There will be a variety of scheduling options within the 11 hours (i.e.: 8-5 PM, 9-6 PM, 10-7 PM, 11-8 PM, etc. with hour lunch) as each time zone will have flex shifts to cover high volume days, Monday, and Saturday. For business continuities the 4 corporate partners will have Sunday and one of the following weekdays off: Tuesday, Wednesday, Thursday, or Friday.
- **Holidays Off: Thanksgiving and Christmas
- This is a long-term role that the managers can see the candidate moving into a Contract's Analyst role full time, but this is based on the business need and performance.
- This is an entry level role.
- Collections/Customer Service background is fine.
Dress Code:
Guidelines for appropriate attire:
- You should wear business attire when you are representing the Company. These instances may include interactions with dealers, suppliers, visits with special guests, or other similar situations. However, a day spent in the office may allow for a more casual choice.
- Although it is not feasible to list every type of attire that is acceptable or unacceptable, the following guidelines will help you determine what is appropriate to wear to work. Clothing should always reflect a professional image, be clean and neat in appearance and fit in a manner that is appropriate for a business environment.
Examples of appropriate attire:
- Suits and ties
- Sports coats and slacks
- Skirts and dresses
- Capri/cropped pants
- Jeans (standard/classic fit)
- Sleeveless tops
- Dress sandals, open-toed shoes
- Clean, neat athletic shoes
- Examples of inappropriate attire:
- Clothes with holes, rips, fraying, etc.
- Halter tops, spaghetti straps, strapless tops, tank tops, muscle shirts
- Flip flops, beach sandals
- Sweatpants
- Shorts
- T-shirts with printed logos (shirts with Toyota logo are acceptable)
- Attire that would typically be worn to the beach, gym, or dance club
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