Data Center Operations Supervisor

3 weeks ago


Tallahassee, United States Tech Army, LLC Full time

General Characteristics:

  • Supervises computer operations within the data center.
  • Assigns tasks to staff and ensures their work performance is monitored.
  • Manages daily activities to resolve problems and handle change management issues.
  • Ensures production systems' online response time meets requirements.
  • Maintains system availability and prepares metrics to evaluate system performance.
  • Collaborates with IT groups and users to ensure service objectives are met.

Dimensions:

  • Education: Requires an Associate’s or Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • Experience: Minimum of 5 years of IT work experience in computer operations with exposure to multi-platform environments. Experience in leading teams and projects is necessary.
  • Breadth: Holds a first-level management position in data center operations, working under the general direction of middle-level management. Manages multiple processes within the operations area and mentors technical staff.

This role involves a blend of technical expertise, leadership, and coordination skills to ensure smooth operations within the data center environment.


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