Transportation Coordinator

TechnoSmarts' Global Client is seeking a Remote Transportation Coordinator.

• This is a 12 month Contract with potential to extend.
• Client is seeking a Candidate who resides near St. Louis, MO, Denver, CO, Crete, NE, Davenport, IA or Clinton, IA.

This position involves timely scheduling and tendering of outbound freight in accordance with customer delivery demands, corporate sales targets, and product supply availability. Responsibilities will include working with corporate supply chain representatives, 3rd party carriers, Distribution centers, sister production plants, and customer distribution centers to ensure products are delivered to meet customer demand. Responsible for the selection and management of “least cost” carriers on outbound loads. Responsible for scheduling and tracking outbound/inbound loads to ensure On-Time delivery. Responsible for capturing and documenting appropriate reason codes on customer’s delivery information. Assist Transportation Manager with on time reporting, and other reporting functions as assigned.

LOCATION:

This position can sit completely remote, but must be located near St. Louis, MO, Denver, CO, Crete, NE, Davenport, IA or Clinton, IA for training purposes. However, this position will primarily support the Crete, NE location.

• Process customer orders, which includes screening for product availability utilizing SAP and SAP TM.

• Maintain high degree of cross functional communication across all areas of Supply Chain / Logistics.

• Procure & Secure carriers on delivered loads & facilitate pickup appointments for customer managed loads.

• Monitor open orders & execute reschedule needs for delivery & customer pick ups.

• Manage trailer availability and facility drop counts to ensure timely loading & consistent equipment supply.

• Process customer returns and donation orders.

• Collaborate closely with warehouse peer group and leadership to ensure loading plans are achievable.

• Review product availability daily, investigate shortages, and seek improvements that support order fill.

• Execute & help solicit carrier capacity commitments & measure performance.

OTHER DUTIES AND RESPONSIBILITIES:

• Contact carrier to obtain status of load-tendered (order Tracking)

• Monitoring shipments via provided systems for on-time pick-up, in-transit, and delivery completion.

• Tendering loads to carriers while ensuring automated or manual routing guide assignments are executed.

• Assists other TR’s with their assignments to ensure business needs are met each day.

• Notify appropriate groups of any product supply issues, and work with ORM and Operations Planning group to resolve product-related issues to ensure maximum customer satisfaction.

• Participate in customer promotion or supplementary ordering & ensure carrier capacity needs are met.

• Assist with Appointment Scheduling or carrier scheduling as needed. Update the TMS/SAP/WMS as needed.

• Consolidate customer orders into full truckloads when necessary (order grouping).

• Review & process carrier accessorial charges.

• Assist local transport team with internal training needs / knowledge transfer / team building needs.

BASIC QUALIFICATIONS (Minimum):

Education: High School Diploma

Experience (Years/Type): 2+ years in Customer Service in a manufacturing or transportation environment.

Skills: Multi-tasking

Ability to work fluently in Web-based Systems: SAP, Microsoft Excel, etc.