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CAPS (Client Application and Package Support)
1 month ago
Summary
The CAPS team resides inside the Command Center and is a Level 2 application support team. The role requires a self-motivated individual with strong technical skills. Support includes but is not limited to the account applications and the surrounding 3 rd party packages used within the customer environment. CAPS perform in depth application problem determination and recovery for the live client Services.
Key Skills:
· Communication both written and verbal
· Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Websphere)
· Service Level Management (Incident, Problem and Change Management)
· Level 2 Application Support (Log file interrogation, error code correlation, data integrity checks/updates, script troubleshooting, application recovery)
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CAPS (Client Application and Package Support)
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Woodbridge, United States Infinite Computer Solutions Full timeSummary The CAPS team resides inside the Command Center and is a Level 2 application support team. The role requires a self-motivated individual with strong technical skills. Support includes but is not limited to the account applications and the surrounding 3 rd party packages used within the customer environment. CAPS perform in depth application...
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