Technology Production Support

3 weeks ago


Chicago, United States Request Technology, LLC Full time

NO SPONSORSHIP


Senior Associate, Technology Operations - Production Support with UC4 Scheduler


SALARY: $78k - $90k plus 10% bonus


LOCATION: CHICAGO

Hybrid 3 days in office and 2 days remote


NO SPONSORSHIP


SELLING POINTS: second shift 230pm – 1030pm Monday through Friday


You will ensure production runs efficiently as possible ITIL principles scheduling application tools UC4/control M/MQ Stop/Start IBM JCL CI Continuous integration. You will troubleshoot hardware software problems. IBM mainframe, unix, linux, windows technology operations experience. financial industries a plus this is computer data center operations


Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible, and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to.


Qualifications:


  • Working knowledge of ITIL principles
  • Working knowledge of Scheduling applications / tools (UC4 / Control M)
  • Working knowledge of IBM JCL
  • Understands technical monitoring and metrics
  • Knowledge of Clearing and Finance industry
  • Knowledge of Application life cycle and deployment
  • Knowledge of MQ (stop / start /
  • Problem/Incident management applications and tools experience
  • Bachelor’s degree
  • 3+ years’ experience production systems operations



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