Learning Management System Administrator

4 weeks ago


McLean, United States Technology Ventures Full time

Must Have: Data analytic, Data manipulation, business reporting, Tech Savvy, Advanced, Product management and product developing, experience with working with digital technology teams, client facing service skills.


  • Assist with administering the Learning Management System and providing input on LMS replatform
  • Provide customer care, responding to and escalating inquiries
  • Provide reporting and analytics
  • Ensure that data security, privacy and governance procedures are followed
  • Escalate issues and risks to management as appropriate
  • Identify digital maintenance needs and coordinate updates for content of courses
  • Submit and track requests for web/ digital marketing team
  • Support operations, including for CreditSmart Coach training program for housing industry professionals
  • Administer collaboration sites/ Teams channels
  • Assist with business validation of User Acceptance Testing
  • Track updates in change management log
  • Coordinate with digital Product Owner on enhancements, continuous improvement and escalations requiring software vendor support
  • Experience with working in software systems, analyzing data, providing reporting, supporting products, and providing customer support
  • Spanish language proficiency is required
  • Team player, detail-oriented, responsive, follows directions, takes initiative, high level of integrity, tech savvy



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