Sales Assistant

3 weeks ago


New Orleans, United States Beatriz Ball Collection Full time

Position Overview: We are looking for a Sales Assistant who will play a key role in our wholesale gift and tabletop division by supporting our nationwide sales reps and retailers. The ideal candidate will have a strong background in customer service, excellent communication skills, and a proactive attitude.


Responsibilities

  • Assist the National Sales Director with day-to-day administrative tasks such as, processing orders, order entry and managing customer inquiries from our sales team and specialty retailers.
  • Provide exceptional customer service by addressing customer questions and concerns in a timely and professional manner.
  • Build and maintain strong relationships with new and existing customers to promote repeat business.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling our products.
  • Keep accurate records of sales activities and customer interactions in our CRM system.
  • Work in our ERP accounting software for answering questions on orders and order entry


Qualifications

  • Bachelor's degree or equivalent experience
  • 1+ years' experience in sales related role
  • Well-organized with an aptitude in problem-solving
  • Strong verbal and written communication skills

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