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Principal Digital Experience Analyst, Fidelity Digital Assets\u2120
1 month ago
Job Description:
Principal Digital Experience Analyst\u00A0
As a Principal Analyst, you bring robust business and system analysis skills to design and deliver innovative digital capabilities for Fidelity s retail crypto clients. Reporting to the Fidelity Crypto Team Lead, you work closely with the lead analyst responsible for digital experiences that enable clients to place trades, monitor their portfolios, and conduct research on crypto. Together, you identify and document requirements, ensuring seamless implementation of new digital solutions.\u00A0
The Role:\u00A0
Collaborate with the Experience Lead to align with business priorities and identify key focus areas.\u00A0
Engage with marketing, user research, and client services teams to understand customer needs.\u00A0
Partner with user experience designers to develop creative solutions that improve digital client experiences and drive business results.\u00A0
Translate and communicate business and technical needs to technical partners.\u00A0
Support technical partners throughout the development lifecycle to ensure alignment with requirements.\u00A0
Operate within an agile framework, using agile tools to document requirements.\u00A0
Stay current on industry trends and share insights with product teams.\u00A0
Facilitate discussions, drive progress, and make informed decisions, demonstrating a deep understanding of capabilities, objectives, requirements, systems, and interdependencies.\u00A0
Expertise and Skills:\u00A0
Bachelor s degree required.\u00A0
8+ years of experience in business and systems analysis, product and/or program management in an agile environment.\u00A0
Experience gathering and identifying requirements for front end client experiences.\u00A0
Preferred experience with Figma, Miro and Jira.\u00A0\u00A0
Strong critical thinking and judgment skills.\u00A0
Effective relationship-building with key business, IT, legal, risk, and compliance partners.\u00A0
Excellent verbal and written communication skills.\u00A0
Ability to negotiate and influence at all levels.\u00A0
Self-starter with a passion for products, technology, and customer experience.\u00A0
Ability to define, refine, and present capability vision to rally support from partners.\u00A0
Inspect and evaluate progress, removing impediments as needed.\u00A0
Ability to anticipate and prioritize client and partner needs.\u00A0
Digital asset experience is a plus.\u00A0
The Team\u00A0
The Fidelity Digital Assets\u2120 Product Delivery function drives the delivery and execution of multiple product areas and initiatives to increase business value and customer satisfaction. The Fidelity Digital Assets\u2120 Product Delivery function has a division called the Fidelity Crypto Experience team which is accountable for the ongoing management and integration of key capabilities within the Fidelity Crypto digital product experience.\u00A0\u00A0
#cryptojobs
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
Join Us
At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
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