Business System Analyst

4 weeks ago


Chicago, United States First Recruiting LLC Full time

As Platform Engineering’s Business Analyst, you will be working on:

  • Requirements Gathering
  • Process Improvement
  • Solution Design
  • Relationships:
  • Roadmaps:
  • Documentation

Qualities:

  • You value fostering strong and meaningful relationships and helping others to build and sustain them.
  • Strong verbal and written communication skills and pride yourself in building connections between teams to make them more than the sum of their parts when working on complex projects.
  • An innate curiosity and a drive to understand the “whys” and root causes behind problems and the drive to broaden your knowledge in your investigations.
  • An analytical mindset and the ability to translate business requirements into specific and prioritized objectives that can be delivered by technical teams.
  • A passion for identifying where common solutions can be applied to solve an entire class of business needs or problems.
  • An understanding of project management methodologies such as Agile and Scrum.
  • Experience with process mapping, workflow analysis, and process optimization.

The following experience and skills are desirable, but not required:

  • General experience with relevant technology stacks, including but not limited to networking, Linux, Kubernetes, and database technologies, though you need not be a technologist.
  • Prior experience with datacenter information management (DCIM) tools such as d42 and workflow management such as ServiceNow or Jira.
  • Familiarity with interpreted languages like Bash shell, Python, or Ruby.
  • Prior experience in product and/or project management



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