Customer Service

Found in: Appcast US C2 - 2 weeks ago

Danville, United States Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.


Role : Customer Service , Billing representative.

Location: Danville, IL

Type: Fulltime (Onsite)

As a pivotal member of our team, you will play a crucial role in billing pharmacy claims via paper or electronically. Your primary responsibility will involve working with various departments to obtain the information needed for billing and ensuring the billings are done by paper or electronic. This will include printing, mailing, and attaching documents as needed.


Responsibilities

Create paper billings as required for payors on UCF, HCFA, or plan specific billing forms based on plan set up.

Print the billing forms and attach documentation if required.

Bill claims electronically using the pharmacy system or website if the plan allows.

Review the rejected claims from submissions to determine corrective action.

Update the pharmacy receivable system based on billings and perform plan transfers including adjustments as needed.

Reprocess claims that need billed to different plans; reverse original billing and update the receivable system with the appropriate accounting entries.

Maintain compliance with state and federal billing requirements.

Work on special projects as assigned based on client business needs.


Qualifications we seek in you

Minimum Qualifications

  • school diploma or equivalent required.
  • experience in customer service.
  • computer and keyboarding skills
  • in English (verbal and written).
  • communication skills (verbal and written) and can effectively communicate complex information to customers.
  • attention to detail and organizational skills.
  • to multitask, prioritize tasks, and work efficiently in a fast-paced environment.


Preferred Qualifications/ Skills

  • of Microsoft applications (Excel, Word, etc.)
  • of Medical insurance/billing terminology
  • to upholding security measures and compliance standards.

  • Commercial Service Technician

    7 days ago

    Danville, United States Piedmont Service Group Full time

    Job DescriptionJob DescriptionCommercial Service Technician Piedmont Service Group has been providing HVAC services to clients in NC, SC, and VA since 1971!We are currently looking for an experienced Commercial Service Technician to join our team in Danville, VA.We provide above average pay, great benefits, and a strong company culture with low...

  • Customer Service

    2 weeks ago

    Danville, United States Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Customer Service Transformation Manager

    2 weeks ago

    Danville, United States Viscofan Full time

    Job DescriptionJob DescriptionThe candidate selected for this role will train in the Danville, IL plant for approximately 6-12 months, depending on experience. Once the initial training is completed, the position will be located in Montgomery, AL, at the appropriate time based on several criteria. Travel will be expected in this role.Job PurposeThe primary...

  • Customer Service Rep(02940)

    2 weeks ago

    danville, United States Domino's Full time

    Job description Customer Service Representatives with Domino’s Pizzaundertake a variety of duties. Jobduties include: Taking phone callsTaking ordersMaking pizzasCompletingcash transactions...

  • Full-Time Customer Care Professional

    3 weeks ago

    Danville, United States HAWKINS CHEVROLET Full time

    Job DescriptionJob DescriptionFull-Time Customer Care ProfessionalJoin our dynamic team at Hawkins Chevrolet in beautiful Danville, PA, a leading automotive dealership dedicated to providing exceptional service and unparalleled customer satisfaction. We are seeking a motivated and detail-oriented individual to join our Business Development Center (BDC) as a...

  • Customer Service Rep(02940)

    Found in: Jooble US O C2 - 1 week ago

    Danville, IL, United States Domino's Full time

    Job description Customer Service Representatives with Domino’s Pizza undertake a variety of duties. Job duties include: Taking phone calls Taking orders Making pizzas Completing cash transactions ...

  • Patient Service Representative

    1 week ago

    Danville, United States CareerBuilder Full time

    X Patient Service Representative Position in Danville, IL **Patient Service Representative Position in Danville, IL** **Full Time Regular - Posted 5 days ago** **Overview** **WHO WE ARE:** At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose...

  • Housekeeper Support Services Associate II

    1 week ago

    Danville, United States Hendricks Regional Health Guild, Inc. Full time

    *Scroll down for a testimonial of an associate working in Support Services.* ****Job Profile Summary:**** Provide a positive image of the hospital and medical centers and other hospital owned or managed facilities through maintaining and continually improving a clean, orderly, immaculate and safe work environment. Supports and serves the needs of all our...

  • Patient Service Rep

    Found in: beBee jobs US - 4 hours ago

    Danville, Virginia, United States tapwage Full time

    Join CommunityCommunity Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits...

  • Professional Automotive Service Advisor; Full Time, with GM Experience

    1 week ago

    Danville, United States HAWKINS CHEVROLET Full time

    Job DescriptionJob DescriptionProfessional Automotive Service Advisor; Full TimeSign-on bonus of $2,500 for successful applicant with the preferred credentials, must be hired by May 3rdHawkins Chevrolet in Danville, PA**About Us:**"Our mission is to provide exceptional automotive service with a relentless focus on customer satisfaction. We are committed to...

  • Professional Automotive Service Advisor; Full Time, with GM Experience

    15 hours ago

    Danville, United States HAWKINS CHEVROLET Full time

    Job DescriptionJob DescriptionProfessional Automotive Service Advisor; Full TimeSign-on bonus of $2,500 for successful applicant with the preferred credentials, must be hired by May 3rdHawkins Chevrolet in Danville, PA**About Us:**"Our mission is to provide exceptional automotive service with a relentless focus on customer satisfaction. We are committed to...

  • Food Service Worker

    2 days ago

    Danville, United States Sodexo S A Full time

    Job Description Location Name: MARIA JOSEPH CONTINUING CARE RETIREMENT COMMUNITY - 60515001 Location ID: 60515001 Location: MARIA JOSEPH CONTINUING CARE RETIREMENT COMMUNITY - 60515001 Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose...

  • P/T Driver for Vallet Service, Local Driving

    3 weeks ago

    Danville, United States HAWKINS CHEVROLET Full time

    Job DescriptionJob DescriptionJob Opportunity: Part-Time Driver and Valet ServiceAre you a reliable, courteous driver with a passion for providing top-notch service? Join our team as a Part-Time Driver and Valet Service Associate! We're seeking individuals with an excellent driving record and a commitment to exceptional customer service. Beautiful...

  • Automotive Warranty Administrator

    2 weeks ago

    Danville, United States Carmack Car Capitol Full time

    Job DescriptionJob DescriptionAutomotive Warranty Administrator – Service AdvisorCarmack Honda and Hyundai Service center is looking for a qualified individual to fill the role of Warranty Administrator/Service Advisor. This role will consist of the following duties:Processes warranty claims on a timely basis for each franchise or...

  • Food Service Worker

    3 weeks ago

    DANVILLE, United States Sodexo Full time

    Location: MARIA JOSEPH CONTINUING CARE RETIREMENT COMMUNITY - 60515001Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.What We...

  • Service & Support Operations Analyst

    5 days ago

    Danville, United States Watchfire Signs LLC Full time

    Job DescriptionJob DescriptionSummaryWatchfire’s Service and Support team includes three helpdesks and one repair group. These teams generate a large amount of data on calls, emails, chats, part shipments, and repairs. This data is generated and maintained in multiple systems and databases. This role creates reports and dashboards to surface this data for...

  • Service Line Specialist Revenue Management

    3 days ago

    Danville, United States Geisinger Health System Full time

    Job Summary Provides the necessary functions to bill, collect, analyze, and adjudicate all professional and/or hospital billing and collection functions. Executes and performs programs to insure efficient operations of program in order to generate sufficient cash flow to support operations and strategic initiatives. Responsibilities include billing and...

  • Support Services II Housekeeper PRN

    2 weeks ago

    Danville, United States Hendricks Regional Health Guild, Inc. Full time

    *Scroll down for a testimonial of an associate working in Support Services.* ****Job Profile Summary:**** Provide a positive image of the hospital and medical centers and other hospital owned or managed facilities through maintaining and continually improving a clean, orderly, immaculate and safe work environment. Supports and serves the needs of all our...

  • Bank Operations Services Lead

    Found in: Resume Library US A2 - 3 weeks ago

    Danville, Virginia, United States First Citizens Bank Full time

    Overview: Are you a people person? Be a First Citizens person. Join our branch team and make a difference.   As an Operations Services Lead at First Citizens Bank, you will be responsible for supporting the branch sales or service manager in the operational management of the branch. Processes teller transactions and other customer service requests....

  • Support Services 2, Laundry and Linen, PRN, 6 AM-2 PM

    2 weeks ago

    Danville, United States Hendricks Regional Health Full time

    Scroll down for a testimonial of an associate working in Support Services. Job Profile Summary: Provide a positive image of the hospital and medical centers and other hospital owned or managed facilities through maintaining and continually improving a clean, orderly, immaculate and safe work environment. Supports and serves the needs of all our customers:...