Automotive Warranty Administrator

3 weeks ago

Danville, United States Carmack Car Capitol Full time
Job DescriptionJob Description

Automotive Warranty Administrator – Service Advisor

Carmack Honda and Hyundai Service center is looking for a qualified individual to fill the role of Warranty Administrator/Service Advisor. This role will consist of the following duties:

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on the computer.
  • Resubmits all rejected claims promptly or.
  • Follow up on payment of outstanding claims.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Greet customers at the service counter, answer phones, and schedule appointments.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.

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