Support Specialist

4 weeks ago

Cincinnati, United States Software Technology Inc. Full time

Job Title: Alogent Support Specialist

Location: Cincinnati, OH (Onsite)

Duration: Long Term Contract


Job Description:

  • Having 8+ years of implementation/development/support experience on alogent Products like
  • Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)
  • Microsoft SQL Server databases.
  • working knowledge of scanners and interaction of alogent Products
  • Supporting integrations with SOAP and RESTful web services
  • Document Recognition software Orograph Preferred.
  • Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.
  • Windows operating systems in a network environment
  • Windows Active Directory permissions
  • Internet Information Services (IIS)
  • Microsoft SQL Server databases
  • General communication knowledge such as HTTP, TCP, SMTP, POP
  • Familiarity with MSSQL database schemas
  • Confidence in ability to interpret logs and determine root cause issues
  • Familiarity with API integration support/test tools Familiarity with security concepts, authentication/authorization methods
  • Familiarity with business rules engine configuration, certificate renewal ,patching
  • Specific experience implementing or maintaining Branch banking ,Teller Transaction and item/check processing solutions
  • Excellent analytical skills with the ability to resolve complex client problems and/or situations.
  • Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
  • Ability to communicate with others of varying technical ability in a clear and professional manner.
  • A team player with strong relationship building skills.
  • Ability to manage changing priorities and multiple projects/tasks simultaneously.
  • Superior oral and written communication skills with the proven full software development life-cycle experience in agile.

Thanks,

Praveen Kotla

Talent Acquisition Manager

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