Content Management System Analyst

2 weeks ago


Houston, United States ClearpointCo Full time

Title: CMS Analyst

Client: Energy, Oil & Gas Company

Location: Houston, Texas

Type: Contract (Hybrid)

Pay: $40-45/hour DOE


Summary:

  • Support Digital Operations Team maintaining CMS system application managing content for products, price updates across on-line sales channels.
  • Coordinate content updates initiating self-service digital journeys and providing business marketing support.
  • Identify CMS defects troubleshooting and resolution within company content management systems (CMS).
  • Learn and understand CMS systems functionality and interfaces at a very detailed level.


Duties:

  • Maintain content elements for products and prices across Company’s brands and web sales channels, including organic, state sites, and partners.
  • Set-up new products and associated CMS content, updating prices, and performing validation to make sure that the updates are error free.
  • Act as a business liaison to IT for systems and web assets troubleshooting and issue resolution.
  • Run reports and utilize various available monitoring tools to ensure that the application performance and errors are within the baseline levels.
  • Identify or escalated CMS issues, perform troubleshooting to determine whether there are data and coding issues.
  • Provide business process knowledge support to IT as they work to make code changes or data repairs to resolve issues.
  • Provide application testing support, including unit testing and regression testing. This includes supporting monthly evening content code releases.
  • Utilize various automation tools to reduce manual tasks, improve quality and improve speed to market.
  • Update CMS timely communication via project dashboards, status reports, metrics, schedule status, etc.


Requirements:

  • 2+ years’ professional experience preferably supporting front end development, digital communications, and/or the journey experience.
  • Ideal experience working with either CMS tools Drupal, Magento, Joomla, Sitecore, SDL Tridion, or AEM (Adobe Experience Manager)
  • Preferred qualifications working knowledge of Tridion CMS and/or AEM (Adobe Experience Manager) would be a big plus
  • Experience with process automation, such as RPA, as well as SQL querying.
  • Experience as a Business Systems Analyst (BSA) to include creating process maps, and user flows.
  • Working knowledge of relational database concepts, and HTML.
  • Proficient in MS Visio, Power Point, and MUST have strong Excel skills.


Education:

  • Bachelor’s degree is required.



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