Client Advisor, Bal Harbour, Miami

7 days ago

Miami, United States Zimmermann Full time

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.


While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.


Position Purpose

As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann’s global vision.

Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann’s core values of integrity, creativity and passion.


Role Responsibilities

· Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory

· To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.

· Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.

· Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.

· Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.

· Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.


About You

· Capability and drive to reach KPIs and Sales Targets

· Demonstrates professionalism, optimism and team orientated approach.

· Exceptional communication and interpersonal skills

· Previous sales experience in luxury designer fashion

· A passionate brand ambassador who embodies the Zimmermann values

· Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.

· Detailed orientated

· Excellent organisational skills and problem-solving ability

· A passion for exceeding customer expectations

· Ability to build ongoing rapport with clientele

· Ability to work independently and as part of a team


Why join our team?

· Bespoke career development plans and access to strong mentors and industry leaders.

· Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

· Competitive package, seasonal uniforming and team member discount

· Be part of a responsible fashion house with a focus in leading in sustainability


Compensation

Zimmermann utilizes the advertised salary and hourly range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the published salary range is a genuine estimate of the intended hourly pay for the role, Zimmermann maintains the discretion to offer compensation outside the specified range.


In addition to hourly pay, Client Advisors are also eligible for commission on all sales.

At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.


Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process

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