Network Infrastructure Engineer

2 weeks ago

Plano, United States VySystems Full time

Job responsibilities


Roles and Responsibilities


Analyze current state of data sources for efficacy and efficiency, provided insights to optimize ingestion and data parsing/normalization.

Analyze current state/logging for Operating Systems (Windows, Linux, macOS, etc.), Network Devices (firewall, routers, etc.), Applications and provide recommendations and/or implement solutions to optimize quality of service.

Design/implement monitoring solutions using.

Develop customized alerts, dashboards and reports to track performance metrics.

Develop and optimized search queries, alerts, reports and dashboards for performance and scalability.

Query Splunk and other data sources in an effort to surface trends indicative of issues with underlying infrastructure or application

Add customer context, analyze data to detect false positives, develop trends and data models

SME in creating, developing and running reports in Splunk

Expert in creating custom dashboards and alerts

Has ability to find, use, and showcase data to drive a business case

Validate log sources and indexed data, search through data to optimize search criteria

Document all actions taken as a part of investigations and working closely with other teams support the problem management process


Position Requirements


Background in Desktop Support or Desktop Engineering

Technical background in Window Operating Systems, macOS, Linux, etc. commonly deployed in enterprise networks

A problem solving mindset, strong logical/critical thinking abilities for analyzing events

Ability to influence through teamwork and collaboration

Working understanding of Pandas and SparkStrong written and verbal communication skills & relationship building skills

Relevant experience 2+ years with Splunk and familiar with uberAgent

Evidence of consistently excelling at what you do

Strong problem solving and analytical skills

Extreme attention to detail & time management skills

Ability to work independently and manage multiple priorities

Must be highly motivated and have a positive attitude

Preferred experience in incident and problem management

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