Help Desk Support Technician

1 week ago


Diamond Bar, United States APR Consulting Full time

A utility client is looking for an IT Help Desk Support Technician who will support the Information Management department and provide AV/IT assistance in hybrid/virtual meetings.


Location: Diamond Bar, CA 91765

Position: IT Help Desk Support Technician

Pay Rate: $30 to $35/hr. W2 (depending on experience)

Duration: Approximately 6 months (with a possibility to extend up to 12 months)

Schedule: The schedule is expected to be four 10-hour days (7:00 a.m. to 5:30 p.m.), Tuesday through Friday.


Responsibilities:

  • Provide AV/IT assistance in hybrid/virtual meetings
  • Assist staff using Windows laptops/desktops who are working remotely or on-premises
  • Troubleshoot hardware/software problems
  • Assist in moving IT and IT-related equipment as needed or directed by the supervisor
  • Provide first-level tier support for the helpdesk
  • Inventory of computing and IT-related equipment
  • Other duties as needed/directed by a supervisor


Qualifications:

  • Demonstrated experience in tier 1 IT support
  • Demonstrated troubleshooting desktop/laptop client computers
  • Demonstrated experience using Microsoft Windows/Office and O365 applications
  • Help Desk/User Support experience over the phone and in person
  • A+ certification is highly desirable


About our client:

Our client is the air quality management agency for four local counties, responsible for regulating businesses so they don’t pollute the air. “We clean the air we breathe.”


About APR:

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Don't miss out on this amazing opportunity If you feel your experience is the match for this position, please apply today and join our team. We look forward to working with you



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