Windows Support
2 months ago
Our client is a leading organization in need of experienced Desktop Technical Support Consultants for a long-term contract position. We are seeking highly skilled professionals who can provide exceptional on-site end-user computing support. As a Desktop Technical Support Consultant, you will have the opportunity to investigate, troubleshoot, and resolve hardware, software, network, and instructional technology incidents.
Responsibilities:
- Provide comprehensive technical assistance:
- Troubleshoot IT technology in classrooms, media centers, administrative facilities, and support offices.
- Resolve hardware, software, network, and instructional technology incidents promptly and effectively.
- Ensure minimal disruption to end-users by providing timely support.
- Manage service requests:
- Utilize the ticketing system to efficiently handle service requests.
- Adhere to Service Level Agreements (SLAs), including response time and resolution time.
- Communicate bi-directionally to keep all stakeholders informed about the status of IT incidents and planned IT initiatives.
- Assist with network maintenance and repairs:
- Collaborate with service desk personnel to maintain a smooth-running network.
- Respond to on-site network-related repair requests promptly and professionally.
- Document LAN wiring diagram, including wiring closet identification, configuration, and drop identification.
- Device and workstation setup:
- Set up new devices, workstations, and print stations, ensuring optimal functionality.
- Assign default printers and configure necessary settings.
- Inventory management and record-keeping:
- Maintain a comprehensive data catalogue of hardware inventory.
- Perform record-keeping functions related to hardware locations, assignments, quantities, types, and required repairs.
- Manage start-up and end-of-year processes efficiently.
Required Skills:
- Minimum of 5 years of experience providing end-user support in an enterprise-level organization, administering a Windows or Mac computing environment, or working with WAN/LAN environments.
- Microsoft Certification (MCP or MCSE) or any desktop support certifications are highly desirable.
- Strong understanding of technology hardware, including desktop computers, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, and digital cameras.
- Proficiency in one or more operating systems, such as Microsoft, Mac, or Linux.
- Familiarity with IT support tools, such as Active Directory, Remedy, or LANdesk.
- Working knowledge of PC/LAN application software, including word processing (MS Word), spreadsheets (MS Excel), email (MS Outlook), and internet browsers (Internet Explorer, Chrome, Safari).
Additional Information:
- Reliable transportation is required to travel to different locations within Metro Atlanta. Mileage reimbursement is available.
-
Desktop Support Specialist
2 months ago
Johns Creek, United States Motion Recruitment Full timeOur client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town in Johns Creek, GA. In this role, you will provide on-site end-user computing support including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents....
-
Desktop Support Specialist
1 month ago
Johns Creek, United States Motion Recruitment Full timeOur client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town in Johns Creek, GA. In this role, you will provide on-site end-user computing support including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents....
-
Desktop Support Specialist
2 months ago
Johns Creek, United States Motion Recruitment Full timeOur client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town in Johns Creek, GA. In this role, you will provide on-site end-user computing support including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents....
-
Technical Support Specialist
4 weeks ago
Johns Creek, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you...
-
Technical Support Specialist
4 weeks ago
Johns Creek, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you...
-
Technical Support Specialist
1 week ago
Johns Creek, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you...
-
Technical Support Specialist
1 week ago
Johns Creek, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you...
-
Technical Support Specialist
4 weeks ago
Johns Creek, United States Motion Recruitment Full timeOur client, a premier North Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Johns Creek, GA. This role is onsite so local candidates are required.***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***In this role, you...
-
Johns Creek, United States Infrastructure and Communications S Full timeJob DescriptionJob DescriptionWe are seeking a System Administrator with Privileged Access Management Experience to join our team! Please note, this is an onsite position, not remote or hybrid. This is a 3-to-6-month contract to permanent role for the right candidate. Responsibilities:Manage Microsoft Windows environment at a Senior Level. Active Directory,...
-
Network and Systems Engineer
4 weeks ago
Johns Creek, United States At Datum Tech Group Full timeRole: Network and Systems Engineer Duration: Full Time Location: Johns Creek, GA Job Description: We are currently searching for a Network and Systems Engineer (NSE) skillset to join our team in Johns Creek, GA. Employing some of the most talented, dedicated people on the planet is not by chance. It’s an exciting time to become a part of our team. Join us...
-
Client Services Tech
1 month ago
Johns Creek, United States Ebix, Inc. Full timePosition Summary The EbixExchange Client Services Tech is responsible for maintaining product configurations for Insurance carriers on the platform. The team also works with user groups to resolve questions, assess needs and recommend changes, prepare specifications for system changes, execute product and content changes, and perform unit/release testing...
-
Client Services Tech
1 week ago
Johns Creek, United States Ebix, Inc. Full timePosition Summary The EbixExchange Client Services Tech is responsible for maintaining product configurations for Insurance carriers on the platform. The team also works with user groups to resolve questions, assess needs and recommend changes, prepare specifications for system changes, execute product and content changes, and perform unit/release testing...
-
Network and systems Engineer
4 weeks ago
Johns Creek, United States Datum Software, Inc. Full timeNetwork and Systems EngineerFulltime (No sponsorship)Atlanta, GA (Onsite) Job Description: We are currently searching for a Network and Systems Engineer (NSE) skillset to join our team in Johns Creek, GA. Employing some of the most talented, dedicated people on the planet is not by chance. It s an exciting time to become a part of our team. Join us and...
-
Need Network System engineer
4 weeks ago
Johns Creek, United States Datum Software Full timeJob DescriptionJob DescriptionJob Description: We are currently searching for a Network and Systems Engineer (NSE) skillset to join our team in Johns Creek, GA. Employing some of the most talented, dedicated people on the planet is not by chance. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Datum...
-
Need Network System engineer
2 weeks ago
Johns Creek, United States Datum Software Full timeJob DescriptionJob DescriptionJob Description: We are currently searching for a Network and Systems Engineer (NSE) skillset to join our team in Johns Creek, GA. Employing some of the most talented, dedicated people on the planet is not by chance. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Datum...
-
Need Network System engineer
1 week ago
Johns Creek, United States Datum Software Full timeJob DescriptionJob DescriptionJob Description: We are currently searching for a Network and Systems Engineer (NSE) skillset to join our team in Johns Creek, GA. Employing some of the most talented, dedicated people on the planet is not by chance. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Datum...
-
Desktop Support
3 weeks ago
Battle Creek, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full timeStrong hands on experience needed on end user support for Windows PC and Mac related issues - Ability to assign and work on incident tickets through **Service Now.**: - Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. - Ability to support new user onboarding and preparing necessary IT equipment's. -...
-
Support Administrator
1 week ago
Francis Creek, United States Green Bay Packaging, Inc. Full timePosition Overview: Are you passionate about technology and enjoy troubleshooting to solve complex IT issues? We are seeking a proactive and knowledgeable IT Support Administrator to join our dynamic team. In this role, you will be the backbone of our daily operations, ensuring our hardware and software systems run smoothly and efficiently. Your expertise...
-
Support Administrator
1 week ago
Francis Creek, United States Green Bay Packaging, Inc. Full timePosition Overview: Are you passionate about technology and enjoy troubleshooting to solve complex IT issues? We are seeking a proactive and knowledgeable IT Support Administrator to join our dynamic team. In this role, you will be the backbone of our daily operations, ensuring our hardware and software systems run smoothly and efficiently. Your expertise...
-
Sr. Systems Administrator
2 weeks ago
Johns Creek, United States Datum Software Full timeSr.Systems Administrator Atlanta, GA Its primary location is in Alpharetta. Resources will need to drive between this location and the main campus. This is an evening position. Qualifications: Data Center infrastructure project buildouts and planning for rack, stack, and cabling of IT hardware. IT hardware and network cabling adds, moves, changes, and...
