Inside Sales Executive
4 weeks ago
Inside Sales Executive/ Certification Advisor
Job Purpose: To deliver the new certification sales and cross-sales targets of other products/services.
Accountabilities:
- Delivering & Dealing with new enquires, providing clear, relevant andaccurate information
- Following-up of both new and existing client quotations
- Identifying opportunities to cross-sell other products within thecompany portfolio
- Carrying out regular follow-ups with existing client accounts to maintain relationships
- Leveraging opportunities with existing clients through ongoingrelationship management
- Coordinating sales effort with team members and otherdepartments
- Achieving agreed upon sales targets and outcomes withindefined timescales.
Supporting:
- Liaising with Client Services and audit delivery teams in order todeal with general client enquiries
- Contributing to improvements in the client experience andidentifying opportunities to improve conversion rates across theteam – working with the Sales & Marketing Director to deliver upon these.
Administrative:
- Ensuring client records are maintained, using agreed system andprocedures, including ‘Activities’
Success criteria:
- Achieving the monthly, annual, and rolling quarterly targeted level of new Certification sales and cross-sales.
Competencies:
- High level behavioural indicators
- Highly motivated and target driven with a proven track record in sales
- Relationship management skills and openness to feedback
- An in-depth company product knowledge
- A positive, friendly and driven predisposition
- An ability to establish trust through building rapport
- Excellent persuasiveness skills
- Effective communication skills, both oral and written
- An ability to manage workload to ensure client experience and conversion rates are upheld
- An ability to work well within a team
- Excellent knowledge of MS Office.
If this sounds like you, please apply below
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