Help Desk Specialist

3 weeks ago

Wixom, United States dSPACE Full time

In this role you will be providing IT service and support for all dSPACE Inc users onsite and at remote locations. As a Help desk specialist, you will be required to respond to help desk tickets, calls and emails to provide technical support. Provide basic computer help, providing support for internal tools, troubleshoot hardware and software issues, install and setup new computers, inventory management and basic server administration.


Responsibilities

  • Provide technical support for users onsite and remote.
  • Diagnose, troubleshoot, and resolve technical hardware and/or software issues.
  • Provide quick solutions and excellent customer service.
  • Ability to escalate issues to the next level of support when a solution cannot be found.
  • Maintain inventory management system to track hardware and software.
  • Creating instructions and documents for IT processes.
  • Providing basic system administration on Windows servers.
  • Problem solving and critical thinking skills.


Qualifications

  • Associate or Bachelor’s degree in computer science or relevant field.
  • A strong knowledge of computer systems, hardware, and software.
  • Excellent communication skills
  • Proven analytical and problem-solving skills.
  • Familiar with the following technologies Windows, Windows servers, VPN, SharePoint, Networking, security software and Active Directory.
  • Quickly and easily learn new technologies.


Detail orientated and very organized.

  • Help Desk Specialist

    1 week ago

    Wixom, United States dSPACE Full time

    In this role you will be providing IT service and support for all dSPACE Inc users onsite and at remote locations. As a Help desk specialist, you will be required to respond to help desk tickets, calls and emails to provide technical support. Provide basic computer help, providing support for internal tools, troubleshoot hardware and software issues, install...

  • Front Desk

    1 month ago

    Wixom, United States Springhill Suites by Marriott Detroit Wixom Full time

    Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.As a Front Desk Agent, you willProvide that critical first...

  • Front Desk

    1 month ago

    Wixom, Michigan, United States Springhill Suites by Marriott Detroit Wixom Full time

    Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day.As a Front Desk Agent, you willProvide that critical first...

  • Benefits Specialist

    3 weeks ago

    Wixom, United States Minth North America Full time

    Job DescriptionJob DescriptionOur company is growing and we are hiring a Benefits Specialist who plays a crucial role in managing employee benefits programs within an organization. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global company in the automotive sector. Responsibilities:Benefits Administration:...