Auto Collections Representative

3 weeks ago


Fort Worth, United States CornerStone Staffing Full time

CornerStone Staffing is currently recruiting for Auto Collections Representatives who are customer focused for a long term contract opportunity with a Premier Auto Finance Company in the North Fort Worth area.

APPLY NOW


Job Title: Auto Collections Representative

Pay: $18.00 - $21.00/hr.

Schedule: Monday through Friday - Some flexibility between 8am and 7pm


Job Duties:

  • Outbound and inbound collection calls to customers with auto loans.
  • Collecting payments via phone pay, quick collect and letters using excellent customer service skills.
  • Negotiate payment solutions when the customer needs assistance
  • Follow up when there is pending action required or payment arrangements have expired for accounts in collections.
  • Manage a queue of assigned collection accounts.
  • Perform skip tracing activities to locate and contact the customer.

Required:

  • 1-2 years’ experience in Customer Service and/or Collections environment preferred.
  • HS Diploma or GED required. Bachelor’s Degree is preferred.
  • Familiar with the automotive industry is a plus.
  • Experience with Collections and/or Skip Tracing is a plus.




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