IT Systems Support Specialist
2 weeks ago
Responsibilities:
- Provide computer, telecom, and technical support for Business Operations. Assists end-users with computer, network, hardware, and software needs
- Provide telecom support to ensure system functionality and reliability
- Provide onsite support for computer infrastructure equipment and security access to and within building
- Triage, troubleshoot, repair, and resolve end-user and systems technical issues
- Work with technical resources to provide quality service to all customers within SLA
- Perform daily systems monitoring ensuring maximum uptime
- Contribute to efficient process using iterative Agile methodology to complete tasks on time
- Support the overall business and technical strategy that maintains technical security compliance
- Computer Support includes system user setup (SSO / AD / Email / Applications), desktop / server setup, patching, backup maintenance activities
- Telecom Support includes basic LAN/WAN and TCP/IP troubleshooting, telephony systems, wireless access, printers, security systems maintenance activities
- IT Degree / Certification in Information Systems, Computer Science, or equivalent experience
- Experience with Process Maturity across IT operations
- Strong analytical and problem-solving skills while handling multiple tasks
- Strong adherence to Agile / Lean project / product methodologies
The Solomon Page Distinction
Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs ??? this specialized approach sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.#JobsTFS
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