Senior Business System Analyst

Found in: Appcast US C2 - 6 days ago

Naples, United States RED Global Full time

A global medical device company and a leader in new product development and medical education in orthopedics. This company is actively seeking a Sr SAP SuccessFactors Business Systems Analyst who works directly with the HR & IT SAP teams within this company to be responsible for facilitating process improvements engaging HR business and IT, as well as analyze, design, configure, test, and maintain SAP SuccessFactors applications. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.


Specialized Skills

  • Experience with SAP SuccessFactors Recruiting, Learning Management (LMS), and Performance Management & Goals Management (PM/GM) is required.
  • Experience with SAP SuccessFactors Employee Central is preferred.
  • Previous experience with SAP HCM Organization Management and Personnel Administration (OM/PA) is preferred.
  • Excellent communication skills and customer service orientation
  • In depth knowledge of several HR business functions preferred.
  • Experience working in projects where multiple functions work in a matrix structure is a plus.
  • Previous involvement in the deployment or optimization of an HRIS system is a plus.
  • Experience with test management and automation tools is preferred


Education/Experience

  • Bachelor’s degree required
  • 5 + years of relevant work experience required



Essential Duties and Responsibilities:

  • Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
  • Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
  • Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including (where applicable):
  • Access administration and user onboarding.
  • Issue resolution, patching, and performance monitoring.
  • Reliability, backup, disaster recovery, and business continuity.
  • Monitor system logs for unusual activity and escalate or makes recommendations for resolution.
  • Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
  • Support user acceptance testing and user training activities.
  • Adhere to the Quality System Procedures and Change Control.
  • Lead and/or participate in delivery of projects.
  • Provide Application End User support.
  • Respond, resolve, or escalate reported incidents.
  • Under management direction, may participate as SME for audits.
  • Responsible for coordinating application needs from back-end platforms through user interface.
  • Ensure stability, integration, and integrity of production systems.
  • Complete all QA Non-Conformance and Corrective Actions in a timely manner.
  • Participate in assessment of application security and identity management requirements, where applicable.
  • Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases.
  • Understand technical options, limitations, costs, and risks.
  • Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
  • Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.


Additional Duties & Responsibilities

  • Benchmark current and future processes against industry best practices.
  • Contribute to the development of roadmaps.
  • Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
  • Mentor junior Analysts.
  • Analyze business process potentials for streamlining and improvements in efficiencies.
  • Work with IT management and Business Analysts to provide direction in large cross-functional teams.
  • Provide technical training assistance for users, applications programming team, and other staff.
  • Lead process improvements and IT projects to achieve business goals and objectives.
  • Manage projects with cross functional teams and of global scope.
  • Viewed as a subject matter expert in the field within the organization.

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