User Experience Writer

5 days ago


Miami, United States Robert Half Full time

Job Title: UX Writer/Content Strategist

Company: Fortune 500 Telecommunications Company

Location: Miami, FL

Duration: 6-Month Contract to Hire

Pay: $45-$60/hr


Job Description:

We are seeking a talented and detail-oriented UX Writer to join our team in the telecommunications industry. As a UX Writer, you will craft clear, engaging, and user-focused content that enhances the user experience across our digital platforms. You will work collaboratively with product managers, designers, developers, and researchers to ensure the seamless delivery of high-quality content that aligns with our brand voice and values.

Responsibilities:

  • Write and edit concise, user-friendly content for digital products, including mobile apps, websites, and software interfaces.
  • Collaborate with UX/UI designers to create microcopy, error messages, tooltips, and instructional content that simplifies complex workflows.
  • Conduct content audits and contribute to creating content style guides and design systems.
  • Partner with user researchers to test and iterate on content based on user feedback and data insights.
  • Ensure content aligns with accessibility standards (e.g., WCAG compliance) and supports diverse user needs.
  • Maintain consistency in tone, style, and terminology across all product touchpoints.
  • Stay up to date with UX trends, telecommunications industry developments, and content best practices.

Qualifications:

  • 3+ years of experience as a UX Writer, Content Designer, or similar role.
  • Strong portfolio showcasing UX writing samples, including microcopy and user flows.
  • Experience working in fast-paced, Agile environments.
  • Proficiency in UX tools such as Figma, Miro, or similar platforms.
  • Familiarity with telecommunications products, services, or enterprise-level platforms is a plus.
  • Knowledge of accessibility and localization best practices.
  • Exceptional written and verbal communication skills.

Preferred Skills:

  • Ability to synthesize complex technical information into simple, user-friendly content.
  • Experience collaborating with cross-functional teams in a hybrid or on-site environment.
  • Bachelor's degree in English, Communications, Design, or a related field (or equivalent work experience).



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