compliance broker agent

2 weeks ago

Forest Park, United States Kintetsu World Express Full time

Purpose of Job

This is an ON SITE position at our ATL facility. To perform the operational tasks tied to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.


Essential Duties & Responsibilities

1. Customs clearance processing for local and assigned HUB accounts.

2. Follow up on all Customs and Partner Government Agency (PGA) clearances.

3. Communicate with clients related to entry and delivery instructions; this responsibility involves managing a large volume of e-mails and phone calls.

4. Communication with vendors related to delivery or other issues in carrying out services.

5. Dispatch shipments for delivery, monitor progress, obtain Proof of Delivery (POD) and update delivery milestones.

6. Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA.

7. Compliance with all Import Brokerage Standard Operating Procedures (SOP) statements which relate to the desk level work for Import Brokerage as issued and monitored by local Management and CTCG.

8. Compliance with all Company Security policies.

9. Compliance with all applicable government laws and regulations as pertaining to work performed.


Employment Hours

Check all that apply:


( X ) Full-time

( ) Part-time

( ) Temporary

( ) Intern

( ) Other _____________


Does this job have special time requirements, such as odd hours or overtime? ( X ) Yes / ( ) No

If Yes, describe:

Overtime hours may be needed if business volume and/or time sensitive matters dictate.


Basic Qualifications & Requirements

List any required educational attainments (degrees, certificates, licenses, etc.): High School graduate or G.E.D. equillevent;

List any required skills (computer, machinery, typing, etc.): Proficiency in Microsoft Office (Outlook, Word, Excel) is required.

List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): A team player that is reliable and consistently meets deadlines to enhance trust among co-workers, highly organized, able to communicate effectively (in English - written and verbal), flexible to to adjust to changing circumstances and new challenges in the workplace, possess the capacity to analyze issues and develop effective solutions, and have a positive mindset to foster a productive work environment.

List any required experience (of what type, for what duration, in what industry, etc.): The position requires 2 to five years experience as a brokerage entry writer with knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, FCC, DOT, EPA, etc. Industry experience is extremely useful in determining success in this position.


Preferred Qualifications

List any preferred educational attainments (degrees, certificates, licenses, etc.): Certified Customs Specialist Status through the National Customs Broker & Forwarder's Association.


List any preferred skills (computer, machinery, typing, etc.): Certification in or experience with the Cargo Wise brokerage application


List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Relevent experience, critical thinking, strong interpersonal skills, learning agility, strong work ethic, technical proficiency, leadership potential and the ability to align with the company's values and culture suggesting a harmonious integration to the team.


List any preferred experience (of what type, for what duration, in what industry, etc.): The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, DOT, EPA, etc. Industry experience is extremely useful in determining success in this position.

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