Hospitality Leadership Development Program

3 weeks ago

Great River, United States Lessing's Hospitality Group Full time

If you are passionate about the hospitality industry and eager to develop your leadership skills, Lessing's invites you to apply for our Leadership Development Program


Join our team and embark on an exciting journey towards a rewarding career in hospitality management.


Program Summary: The Leadership Development Program (LDP) is an intensive, 3-month development program designed to grow your hospitality business acumen and hone your leadership skills. Through an exciting, fast-paced, rotational experience, you will receive hands-on training and assume meaningful and challenging responsibilities, thus acquiring a deep understanding of end-to-end operations and a holistic view of a division. Participation in development opportunities, learning seminars, essential skill-building and mentoring, along with exposure to executives, will prepare you for a leadership role at an accelerated rate.


The LDP will provide professional development opportunities in the following areas:


Operations & Hospitality:

  • Participate in the training program in order to learn and experience all roles within the operation
  • Provide full-cycle service with front of house, back of house, and bar operations
  • Coordinate communication between departments
  • Maintain guest satisfaction by applying service standards
  • Supervise staff and provide assistance, as needed
  • Monitor compliance with safety and hygiene regulations
  • Learn and understand financial reports
  • Learn the accounting and financial responsibilities, and perform as requested
  • Monitor inventory levels and learn how to place orders when needed
  • Forecasting and invoicing, as requested
  • Maintain industry knowledge with emerging trends


Human Resources:

  • Learn recruiting and interviewing strategies and how to arrange for new employees’ onboarding
  • Assist with time and attendance information that supports payroll processing
  • Prepare shift schedules, as requested
  • Ensure compliance with Company policies


Culinary:

  • Understand kitchen operations while maintaining safety in the kitchen, proper usage of PPE, food safety and sanitation, and quality control
  • Communicate with BOH to ensure smooth service


Catering:

  • Learn the procedure for answering event inquiries and conducting property tours
  • Assist with the planning stages of upcoming events, including but not limited to, menu planning, room setup, and pricing
  • Work with management to ensure proper staffing
  • Assist with day-of-event logistics


Marketing/Social Media:

  • Learn marketing strategies to advertise upcoming events and venue specific promotions
  • Understand social media platforms
  • Monitor third party reviews and respond to guest inquiries/complaints, as requested


Project Management:

  • Create and implement a solution
  • Measure and report on the outcome
  • Complete an LDP project including a development plan for course completion


Qualifications:

  • Passionate about hospitality
  • Eager to learn with a growth mindset
  • Positive attitude
  • Self-driven
  • Strong work ethic and a drive to succeed
  • Effective listening and communication skills
  • Strong organizational skills
  • Dedication to delivering remarkable customer service
  • Proficiency with Microsoft Office, such as Word & Excel
  • Full-time, flexible availability
  • 2 or 4-year degree in hospitality or 2- 3 years of work experience in hospitality
  • Bachelor’s Degree Preferred


The Company: Lessing’s Hospitality Group is comprised of over 115 locations throughout the Northeast and Florida. Lessing’s operates 20 wedding and catering venues, 19 full-service restaurants, over 75 corporate and academic dining centers, a historic inn, and a presidential yacht. Steeped in over 130 years of tradition, Lessing’s Hospitality Group’s focus is on providing each guest and client with unique, personalized experiences and remarkable hospitality.

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