Partial Hospitalization Director
4 weeks ago
**Responsibilities**:
**PARTIAL HOSPITALIZATION DIRECTOR** (PHP)**
**Arbour Counseling Services,** a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.
- **Currently offering up to a $10k Signing Bonus for this role**_
**About the Role**:
Arbour Counseling Services is excited to offer a Full Time Partial Hospitalization Director role at our Partial Hospitalization Program in Franklin, MA. The PHP Director is responsible for the overall quality & fiscal management of the program as well as assuring that all clinical services are in full compliance with applicable regulations and payer contract specifications. This Director will promote the development of the program through marketing & cultivating relationships with other providers, local & state agencies, and managed care organizations. All PHP Directors ensure that their site program is profitable and at minimum meets budget.
Our Partial Hospitalization Programs are group-based and short-term for individuals requiring a higher level of care. Our teams work to promote a group that is therapeutic, safe, and supportive. We strive for an environment in which the emotional and psychological well-being of the individual is maintained and encouraged. Arbour provides a warm, encouraging work environment that values healthy work dynamics. We strive to offer compassionate and innovative care to the youth and families we serve.
Come join our team & play an exciting part in taking control of the mental health crisis in our community
**Essential Responsibilities**:
- Oversee all programmatic and operational aspects of the PHP program
- Manage budgetary expectations and ability to coordinate provision of services with various disciplines
- Maintain agreed upon census levels in the program
- Market and Cultivate relationships with other providers, local and state agencies, and managed care organizations
- Coordinate and conduct intakes
- Negotiate fee agreements if necessary
- Assure that insurance verification and billing are completed for each client and in a timely manner
- Assure co-payments are collected
- Assist with resolving problem claims with contracted billing company
- Develop program effectiveness and methods of treatment in keeping with current practices
- Run the staff and treatment team meetings
- Provide group and individual clinical supervision for staff
- Coordinate clinical information between the treatment team and the prescriber
- Assure that treatment planning is well designed and implemented
- Conduct the insurance authorizations and concurrent reviews with insurance companies
- Manage quality assurance of the program and it's medical records in compliance with insurance standards
- Coordinate transportation arrangement for clients
- Assure that payroll timesheets are collected and sent to the payroll department in a timely manner
- Responsible for reporting program statistics to Supervising Director of PHP and COO
- Responsible for public relations and program growth
- Other duties as assigned
**Leadership Expectations**:
- Fosters staff development and growth of team
- Provides regular coaching and feedback to employees to motivate performance
- Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines
- Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters/issues
- Maintains open communication through regular rounding and one to one meetings with employees
- Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.)
- Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed
- Actively participates and champions the facility’s Service Excellence and Recognition Programs
- Develops team building initiatives to engage staff and build a positive team dynamic
- Actively participates in the recruitment, hiring, and onboarding for all staff within the team
**Benefits**:
- Electronic Health Record (EHR) System
- Weekly licensure Supervision
- License prep, testing fee & licensing fees covered by Arbour
- Free CEU’s
- Yearly Tuition Reimbursement
- 401(k) with 5% company match
- Employee Referral Bonus Program
- Company outings
- Competitive compensation & generous PTO
- Excellent Medical, Dental, Vision, and Prescription Drug Plans
- Internal advancement opportunities ~ leadership & management training
- Employee assistance program (EAP)
- Monthly productivity bonus plan available
- "Perks at Work” Program offering employee discount
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