Infrastructure Support Specialist

1 month ago

Glendale, United States First Point Group Full time

We are currently staffing for an Infrastructure Support Specialist for one for one of our top tier Construction clients in the Oil & Gas and Energy Renewables industry. This great IT Support opportunity will be located in Glendale, AZ.


The position will start as a contract, but the intention will be to convert this individual to a direct employee.


Job Title: Infrastructure Support Specialist


The Infrastructure Support Specialist will assist with local IS&T infrastructure and services, including hardware, software, operating systems, video conferencing, network troubleshooting, and printing services to support internal customers.


Job Responsibilities:

  • Address incidents and requests related to deployed infrastructure services for end-users, including moves, additions, and changes. Provide technical expertise in training, problem resolution, and upgrades for end-user computing devices (both PCs and mobile devices).
  • Adhere to established technology standards, policies, and support processes.
  • Help establish and monitor metrics related to service delivery and customer satisfaction.
  • Provide end-user support for collaboration technologies, including video conferencing systems, Smart displays (like Surface Hubs), Skype for Business, and Microsoft Teams.
  • Assist with Local Area Network (LAN) and Wireless Network support.
  • Support end-user needs related to Active Directory, DHCP, DNS, and print and file services, including Follow Me Print.
  • Manage and maintain local assets and configuration items within ServiceNow.
  • Perform moves, additions, and changes as necessary.
  • Participate in special projects as assigned.
  • Travel to offices or job sites for short-term project support.
  • Provide proactive and timely assistance to executives and VIPs.


Basic Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or 7 years of relevant IT experience in lieu of a degree.
  • At least 1 year of experience in providing end-user IT support, with demonstrated ability to set up and support hardware, peripherals, software, video conferencing, and operating systems.
  • Minimum of 1 year of experience using an incident and request management system, such as ServiceNow.
  • At least 1 year of experience supporting executives and VIPs.


Additional Information:


  • Experience in identifying, evaluating, prioritizing, and resolving hardware and software incidents and requests.
  • Strong communication skills to interact effectively with customers and other departments within the organization, while functioning within both local and distributed team environments.
  • Ability to work collaboratively within a local team and with the extended Corporate IS&T staff.
  • Understanding of basic networking technologies and principles.
  • Capacity to thrive in a fast-paced environment while managing multiple priorities.
  • Ability to plan, install, and support off-site meetings and conferences as needed.
  • Ability to lift up to 50 lbs.
  • A+ certification is preferred.

  • Infrastructure Support Specialist

    4 weeks ago

    glendale, United States First Point Group Full time

    We are currently staffing for an Infrastructure Support Specialist for one for one of our top tier Construction clients in the Oil & Gas and Energy Renewables industry. This great IT Support opportunity will be located in Glendale, AZ.The position will start as a contract, but the intention will be to convert this individual to a direct employee.Job Title:...

  • IT Infrastructure Support Specialist

    4 weeks ago

    Glendale, Arizona, United States First Point Group Full time

    We are seeking a skilled IT Infrastructure Support Specialist to join our team at First Point Group. This exciting opportunity will be located in Glendale, AZ.The position will start as a contract, but the intention will be to convert this individual to a direct employee.The IT Infrastructure Support Specialist will assist with local IS&T infrastructure and...

  • Infrastructure Support Specialist

    4 weeks ago

    glendale, United States SPECTRAFORCE Full time

    Job Title: Infrastructure Support SpecialistDuration: 12 Months Location: Glendale, AZ (Onsite)W2 OnlyBasic Qualifications:• Experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.• Experience with incident and request management system like...

  • Infrastructure Support Specialist

    1 month ago

    Glendale, United States SPECTRAFORCE Full time

    Job Title: Infrastructure Support SpecialistDuration: 12 Months Location: Glendale, AZ (Onsite)W2 OnlyBasic Qualifications:• Experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.• Experience with incident and request management system like...

  • Infrastructure Support Specialist

    1 month ago

    Glendale, United States SPECTRAFORCE Full time

    Job Title: Infrastructure Support SpecialistDuration: 12 Months Location: Glendale, AZ (Onsite)W2 OnlyBasic Qualifications:• Experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.• Experience with incident and request management system like...

  • Cloud Infrastructure Automation Specialist

    4 weeks ago

    Glendale Heights, Illinois, United States Motion Recruitment Full time

    We're working with a leading company in the manufacturing and distribution space, focusing on HVAC and residential & restaurant equipment.They've been recognized for being a growing business, top workplace, and more.The company needs a Cloud Infrastructure Automation Specialist to focus on automating, optimizing, and maintaining cloud infrastructure to...

  • Vice President, Infrastructure

    2 weeks ago

    glendale, United States Eleven Recruiting Full time

    Position: Vice President of InfrastructureThe Vice President of Infrastructure will lead the implementation, operation, and continuous improvement of all infrastructure systems, including networks, servers, data centers, SaaS, and IaaS. This individual will serve as the main point of contact for infrastructure-related services, with a focus on ensuring high...

  • Vice President, Infrastructure

    2 weeks ago

    Glendale, United States Eleven Recruiting Full time

    Position: Vice President of InfrastructureThe Vice President of Infrastructure will lead the implementation, operation, and continuous improvement of all infrastructure systems, including networks, servers, data centers, SaaS, and IaaS. This individual will serve as the main point of contact for infrastructure-related services, with a focus on ensuring high...

  • Vice President, Infrastructure

    2 weeks ago

    glendale, United States Eleven Recruiting Full time

    Position: Vice President of InfrastructureThe Vice President of Infrastructure will lead the implementation, operation, and continuous improvement of all infrastructure systems, including networks, servers, data centers, SaaS, and IaaS. This individual will serve as the main point of contact for infrastructure-related services, with a focus on ensuring high...

  • Senior Systems Infrastructure Specialist

    4 weeks ago

    Glendale Heights, Illinois, United States Universal Beauty Products Full time

    Job Title: System EngineerJob Summary:Universal Beauty Products, Inc. is seeking a highly skilled System Engineer to join our team. As a System Engineer, you will play a crucial role in designing, implementing, and maintaining our systems infrastructure. You will work closely with cross-functional teams to ensure our systems are efficient, reliable, and...

  • Healthcare Support Specialist

    4 weeks ago

    Glendale, Arizona, United States Glendale Elementary School District No. 40 Full time

    Job Title: Healthcare Support SpecialistJob Summary:We are seeking a skilled Healthcare Support Specialist to join our team at Glendale Elementary School District No. 40. As a key member of our healthcare team, you will provide support to our nurses and healthcare professionals in a fast-paced environment.Responsibilities:Assist nurses with patient care and...

  • Technical Support Specialist

    4 weeks ago

    Glendale, Arizona, United States Maricopa Community College district Full time

    Job Title: Technical Support SpecialistMaricopa Community College district is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced IT support to identify and resolve hardware, software, and application issues for the Office of Information Technology (OIT) at Glendale Community...

  • IT Support Specialist

    1 month ago

    Glendale, Arizona, United States River Run Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at River Run Computers. As a key member of our support team, you will be responsible for providing technical assistance to our clients and staff across the nation.Key Responsibilities:Provide technical support to clients and staff via phone, email, and in-personIdentify and...

  • Administrative Support Specialist

    1 month ago

    Glendale, Arizona, United States Ultimate Staffing Services Full time

    Job Title: Administrative Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide exceptional support to our team. The ideal candidate will be responsible for managing front desk operations, providing administrative assistance, and ensuring smooth daily operations.Key...

  • Administrative Support Specialist

    4 weeks ago

    Glendale, Arizona, United States City REO Brokers Full time

    Job Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at City REO Brokers. As a key member of our staff, you will provide administrative support to our team, ensuring the smooth operation of our business.Responsibilities:* Provide administrative support to our...

  • DreamWorks Technology Support Specialist

    3 weeks ago

    Glendale, Arizona, United States NBCUniversal Full time

    Job DescriptionWe are seeking a highly skilled System Administrator to join our team at DreamWorks Animation. The successful candidate will provide world-class support for the day-to-day operations of the studio, ensuring that all systems and infrastructure are running smoothly.Key Responsibilities:Provide technical expertise and ownership of application...

  • Sales Support Specialist

    1 week ago

    glendale, United States SupplyOne, Inc. Full time

    Overview: The Sales Support Specialist provides a consistent, high-quality support experience and models exceptional service to build strong partnerships by putting customers and sales team success first. This role serves as the main liaison and communication link between customers, sales, and operations, proactively handling order management, sales support,...

  • Vice President, Infrastructure

    2 weeks ago

    Glendale, CA, United States Eleven Recruiting Full time

    Position: Vice President of InfrastructureThe Vice President of Infrastructure will lead the implementation, operation, and continuous improvement of all infrastructure systems, including networks, servers, data centers, SaaS, and IaaS. This individual will serve as the main point of contact for infrastructure-related services, with a focus on ensuring high...

  • Dialysis Support Specialist

    4 weeks ago

    Glendale, Arizona, United States Davita, Inc. Full time

    Job SummaryAs a Dialysis Support Specialist at Davita, Inc., you will play a vital role in ensuring the comfort and safety of patients undergoing dialysis treatment. Your responsibilities will include monitoring patients before, during, and after treatment, as well as providing direct care and support to patients in a safe and hygienic environment. You will...

  • Legal Support Specialist

    3 weeks ago

    glendale, United States Lawyers for Justice, PC Full time

    Job SummaryA growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, seeks highly qualified legal support specialist to join its expanding team. The firm has a robust caseload, in federal and state courts, against regional, national, and Fortune 500 companies in multiple...