IN-IOT- Lead Install Tech

2 weeks ago


Indianapolis, United States nLeague Full time

Lead Install Tech

Location: Indianapolis, IN

Duration: 12 Months

Client: IN-IOT

Job Id: (737320)

Candidate must currently be located in Indiana to be considered for this position.

OVERVIEW

  • This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.
  • The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects.
  • Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC.
  • Backing up, protecting, and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required.
  • Will be the lead tech and point of contact onsite for large deployments.
  • Customer service is also a crucial element for this position.
  • This position will perform other duties as assigned.

EXPERIENCE DESCRIPTION

  • Associates or Bachelors Degree in Computer Science or equivalent experience is required. Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology.
  • Hands on experience with Windows7, Windows 10 Active Directory, and VPN. Industry recognized certifications such as A , Network , or MCSE are a benefit.
  • Understanding of Internet technologies beneficial.
  • Hands on experience supporting the Microsoft Office Suite.
  • Ability to support printers, scanners, and other peripherals. Solid verbal and written communication and documentation skills are required.


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