System Administrator

3 weeks ago

Washington, United States Techcella Full time

Company Description

Techcella is a niche organization providing our business partners with unparalleled service and delivery of projects in a short period of time. Our specialized staff has extensive experience in several domains in the market, including Federal Government, telecommunications, finance, defense, e-commerce, and education. We pride ourselves on being innovative, collaborative, and dedicated to providing industry-based, end-to-end business services to our clients.


Role Description

Techcella is seeking a System Administrator (Microsoft System Center Operation Manager/Cloud Monitoring Engineer) to join our team. The SCOM Engineer will provide support for data centers that host core applications and infrastructure. This position is part of a team that tracks system performance using in-place monitoring tools such as SCOM and vCenter to support comprehensive monitoring and application/Infrastructure performance and availability.


The daily functions of this role include:

  • Perform administrative tasks from the System Center Operation Manager (SCOM) and Azure Application Insight consoles
  • Provide application and infrastructure support for the SCOM/Azure platform and create and maintain monitoring and notification rules
  • Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed
  • Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts
  • Build Executive Dashboards via Web interfaces or other dashboards via PowerBI
  • Identifies application and infrastructure performance and scalability risks and mitigation for risks in a timely manner
  • Identifies trends, implements new solutions/processes that fix issues, and continually strives toward moving from a reactive stance to a proactive stance
  • Develops processes and tools that ensure that capabilities are effectively transitioned to Network Operations and tier 2 teams, including the existence of adequate monitoring, and comprehensive playbooks for quick resolution of incidents
  • Researches and monitors current end-user response time as well as application and system performance and availability
  • Ensures that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability
  • Monitors and reports for existing applications/systems and infrastructure
  • Creates automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability
  • Reviews and analyzes Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding various monitoring tools
  • Works with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud
  • Implements effective monitoring solutions and assists in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible



Qualifications

  • Bachelor's Degree from an accredited college or university
  • Minimum seven (7) years of related SCOM experience
  • Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019
  • Experience working in a cloud based system, Azure is highly preferred
  • Experience with instrumenting agent based and network based Application Performance Monitoring tools for performance and availability monitoring
  • Knowledge and experience with Continuous Integration, Continuous Build and Continuous Deployment Practice, Tools, and trends
  • Experience in application/network performance and availability monitoring
  • Experience with PowerShell scripting engine to automate tasks with SCOM
  • Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19and System Center Orchestrator
  • Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server
  • Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies
  • Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions
  • Knowledge of data backup, replication and encryption technologies
  • Experience with Veritas Netbackup, Azure PaaS, IaaS, VMWare preferred
  • Knowledge of LAN/WAN network infrastructure technologies
  • Experience with Executive Dashboards preferred
  • Knowledge of PowerShell HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP and FTP


Must be able to attain Public Trust.

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