Leave of absence
1 month ago
Responsibilities:
- This position is responsible for the day-to-day administration of leave of absence (LOA) processes on behalf of eligible team members in compliance with federal, state, and local leave regulations and Client policy.
- Administer LOA requests for eligible team members by establishing new leaves, tracking status of existing leaves, and communicating with team members and managers regarding the status of leaves.
- Identify and resolve day-to-day problems within the parameters defined by established TSC and department policy, as well as past precedents that are applicable to LOAs and disability income.
- Refer questions and situations that are outside of established company policy and practice to management for further direction.
- Serves as the point-of-contact for team members and supervisors regarding LOAs and related processes.
- Enter Team Member specific data into the LOA system to establish a leave.
- Monitor LOA email mail box, respond to inquiries, and e-file electronic documents in accordance with department policy.
- Monitor the LOA incoming phone line responding to all calls on a timely basis.
- Administer the payroll process for Team Members who are on leave including payment of regular sick pay, extended sick pay and vacation pay as appropriate.
- Coordinate with third-party insurance carrier regarding short-term disability claim status and questions.
- Process team member premium payments received while on leave including the processing of delinquent payments and no payments.
- Correspond with team members as needed.
- Coordinate with various internal business partners in FMLA, Workers’ Compensation, TSC Company LOA, Americans with Disabilities Amendments Act (ADAAA) accommodations, and termination of employment processes.
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