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Program Manager

2 months ago

Boston, United States Rose International Full time

Program Manager Required Skills / Qualifications:

Proven experience as a program/project manager in delivering large and complex financial and/or human resource

projects on budget and on schedule with particular emphasis on Commonwealth enterprise applications

Extensive business analysis and change management experience with large and complex software and business

process implementations particularly with Commonwealth enterprise applications

Proven experience in program/project planning, organizing, team motivation and delegation of tasks as

appropriate to accomplish a successful program outcome

Proven ability to work with senior level leadership across a broad user and stakeholder landscape to build a shared

vision and accomplish program/project goals

Demonstrated experience in budgeting and data analysis skills

Excellent written, verbal and interpersonal communication skills

Excellent organizational skills and attention to detail

Excellent documentation skills

Excellent time management skills

Excellent presentation skills

Ability to work with tight deadlines in an ever-changing environment

Able to collaborate as a strong team member in a fast-paced environment

Able to integrate information from multiple sources to anticipate issues, come up with solutions and resolve

problems

High degree of commitment, flexibility, self-motivation, self-confidence and assertiveness.

Additional Tasks Related to Management of Procurement Process

The Phase 2 Project Manager will oversee staff assigned to manage the software and system integrator procurement

process over the next 12 months. These staff will:

Assist in forming Phase 2 evaluation committee (SST), developing charter

Package RFR materials and communicate with SST members on role, responsibilities, timeline, RFR summary,

draft evaluation process and evaluation criteria

Participate in SST meetings to review and approve above materials

Update job descriptions for Phase 2 functional leads

Work with CTR HR on job postings and hiring process for approximately 6-10 Phase 2 leads/staff to be brought

on board well prior to Sept (when bids are due)

Assist in organizing Phase 2 team orientation, process for reviewing and preparing materials for SST review of

bids

Manage Phase 2 team in conducting bid reviews as subject matter experts and supporting SST as it reviews bids

Support CTR Procurement lead to manage scoring activities of SST throughout the procurement process

Manage communications with bidders to set up oral presentations and supervise Phase 2 team in summarizing

orals

Manage communications with bidders to set up due diligence sessions with selected bidders

Prepare summary of SST scoring and rationale, summary of full procurement process and SST recommendations

to Program Sponsors

Maintain all communications and records related to Phase 2 procurement

Preferred Skills:

Minimum of 8 years’ experience in managing large-scale public-sector engagements within the Commonwealth to

implement software and change management transitions similar to the BEST scope and complexity.

Significant experience with cloud environments with particular emphasis on experience with Software as a

Service (SaaS) implementations.

Minimum Entrance Requirements:

Minimum of 5 years’ experience in managing large scale public or private sector engagements to implement

software and change management transitions similar to the BEST scope and complexity.

Bachelor''s degree in computer science, system analysis or a related study, or equivalent experience.

Phase 1 includes focusing on the implementation of a new Financial Management and General Ledger system

The Program Manager Phase 2 position responsibilities will include:

Provide overall program management, coordination and status reporting of program scope, activities, milestones,

deliverables, schedules, budget, resources and quality. Analyze actual performance against plan and make

adjustments consistent with the plan objectives related to the management and implementation of BEST Phase 2,

the Replacement and Enhancement of Commonwealth Human Capital Management and Payroll Solution.

Identify and obtain required cross-functional, multi-disciplinary program team members (e.g. business functions,

infrastructure, security, architecture, application development, etc.) and provide leadership to ensure that teams

will achieve the goals and objectives of the program.

Create, develop, and maintain all required program artifacts and ensure timely completion of all deliverable

documents including program charter, program management plan, detailed scope description, program schedule,

team organization chart, detailed budget and actual cost tracking, issues and risk tracking, deliverable quality

acceptance criteria, business requirements, technical requirements, program implementation plan, governance

structure support and reporting, and document repository.

Identify and monitor all program risks and issues and communicate/escalate as appropriate. Perform business

impact analysis and create mitigation strategies and contingency plans for all program risks in conjunction with

the program functional and technical leads and Operations Working Groups.

Establish acceptance criteria for all project deliverables to ensure program objectives and business requirements

have been satisfied and facilitate review sessions to validate acceptance of program deliverables and document

necessary approvals or rejections and mitigations.

Communicate program vision, objectives and status to project stakeholders including Program Sponsors, the

Executive Steering Committee (ESC), Subject Matter Experts as well as individual agency leadership staff

through regular or periodic presentations and demonstrations.

Prepare and provide weekly and/or monthly program updates and status reports to Program Sponsors and the

Executive Steering Committee.

Facilitate weekly status meetings with the program functional leads and teams.

Manage the requirements gathering phase of the program to include broad representation from entities that may be

impacted by the Program as well as experts in the business and technical functions encompassed by the Program.

Manage all required procurement and resource allocation processes as approved by the Program Sponsors and

ESC. Procurement activities may include supervision of program staff assigned to manage the procurement of

systems integrator and software services per the Phase 2 RFR; working with the procurement team to review and

score vendor responses; planning and holding product or other demonstrations for the procurement team, Program

Sponsors and ESC; preparing final recommendations on a successful bidder; and developing contract and Service

Level Agreement terms for approval by Program Sponsors.

Manage the relationship of vendor(s) with the Program including development of an integrated project plan,

deliverables review and signoff, status reporting and participation in program teams as stipulated in Statements of

Work under the vendor’s contract with the program.

With the program team, create an implementation plan that ensures successful completion of system rollout and

timely and adequate end user training for key users in all agencies and transition to production.

Ensure effective interaction and communication between the program business and technical teams and between

the program teams and agencies to assist in managing program implementation.

Facilitate the program close out phase and identify and document lessons learned.

Plan for and facilitate the transition of program operational and oversight responsibilities to Commonwealth

resources as identified by the Program Sponsors.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).