Shipping and Receiving Coordinator

2 weeks ago


Rochester, United States WeTheHobby Full time

WeTheHobby is a thriving sports entertainment company with global reach, headquartered in Rochester, NY. We value creativity, diversity, innovation, dedication, and our community


Our work environment includes:

  • Modern office setting
  • Strong growth opportunities
  • Flexible working hours
  • Lively atmosphere
  • A team that cares about one another
  • Welcoming and inclusive culture


WeTheHobby, a trusted, high-growth brand in the sports card industry, specializes in crafting a unique hobby experience through creating dynamic livestream events, assisting local customers in our retail card shop, and shipping sports cards and related goods to clients worldwide. We are a passionate, forward-thinking team with a commitment to exceptional customer service in an explosive and exciting field.


The Shipping & Receiving Coordinator will be responsible for overseeing the efficient and accurate handling of incoming and outgoing shipments, ensuring timely deliveries and maintaining and well-organized warehouse environment. As a crucial part of our breaking, sales, and warehouse operations, the ideal candidate should be highly motivated and detail oriented. The Shipping & Receiving Coordinator will report directly to the VP of Operational Excellence and will play a key role in coordinating logistics and optimizing processes to meet organizational goals.


Responsibilities:

1. Shipping and Receiving Operations

  • Oversee the receiving and inspection of incoming shipments for accuracy and quality.
  • Coordinate outbound shipments, ensuring proper invoicing, packaging, labeling, and documentation (including international shipping).
  • Keep accurate records of orders and quality control measures.
  • Identify opportunities for process improvements and discuss implementation changes with the VP of Operational Excellence.


2. Logistics Coordination

  • Collaborate with carriers and freight forwarders to schedule pickups and deliveries.
  • Track and analyze shipping and receiving performance metrics.


3. Quality Assurance

  • Implement quality control processes to ensure products meet specified standards.
  • Investigate and resolve any discrepancies or issues related to shipments.
  • Implement continuous improvement initiatives to enhance overall quality.


4. Communication

  • Collaborate with other departments, such as product, procurement, and sales, to coordinate shipping and receiving activities.
  • Communicate effectively with external customers, partners, carriers, and vendors.
  • Provide regular updates on shipping and receiving performance to management.


Required Qualifications:

  • Proven experience in a shipping and receiving role.
  • Experience with computers and shipping software.
  • Strong leadership and communication skills.
  • Excellent organizational and time management abilities.
  • Detail-oriented with a focus on quality.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Positive, hard-working, and diligent.


Preferred Qualifications:

  • Experience with inventory management system or ERP.
  • Experience with Shipstation, Worldship, etc.
  • Experience with international shipping (generating EEI, customs documentation, etc.)
  • Enjoys and is knowledgeable of sports - sports cards knowledge a big plus




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