Member E-Services Representative

3 weeks ago


Tucson, United States Hughes Federal Credit Union Full time

Member E-Services Representative

Job Summary: 

To function as team member to assist members, staff, and third parties with the communication of members through email, chat, and text. 

Salary: $19.50-$22.00/Hour DOE

Location: 3301 E. Global Loop Road

About Us:

Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row

Daily Responsibilities:

  • • Assist members via electronic communication channels with account and membership related questions.
    • Respond to electronic communications in a timely manner.
    • Assist in the opening of share, checking, term share, money market, HSA, and IRA accounts.
    • Assist in the closing of accounts as directed and requested by members.
    • Verify identity of members and mitigate risk of fraud and identity theft.
    • Perform file maintenance to update accounts and member contact information in the core system.
    • Answer member questions regarding credit union products and services.
    • Identify other products and services that may benefit the member.
    • Process payment, deposit, and transfer options on member accounts within the core system.
    • Process over the phone outgoing wire requests.
    • Collaborate with other branches and departments in the credit union to assist members.

Preferred Skills:

  • Minimum of six months or more of similar or related experience. 
  •  Equivalent to a high school education.   

Benefits and Perks:

  • Generous Paid Time Off Policy
    • Up to 15 days in 1st year of service
    • Paid Time Off increases with tenure
  • 401(k) plan
    • 7% company match
  • Health, Dental, and Vision Insurance
    • Health Savings Account with Employer Contribution Available
    • Free Vision Insurance
  • Life and Disability Insurance
    • Provided by the Credit Union with Optional Supplemental Coverage Available
  • Competitive Wage and Career Growth

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.



  • Tucson, United States Hughes Federal Credit Union Full time

    Member E-Services Representative Job Summary: To function as team member to assist members, staff, and third parties with the communication of members through email, chat, and text. Salary: $19.50-$22.00/Hour DOE Location: 3301 E. Global Loop Road About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members'...


  • Tucson, United States Hughes Federal Credit Union Full time

    Member Service RepresentativeJob Summary:To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned.Salary: $20.50 per hourPosition Available...


  • Tucson, United States Hughes Federal Credit Union Full time

    Member Service Representative Job Summary: To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned. Salary: $20.50 per hour Position...


  • Tucson, United States Hughes Federal Credit Union Full time

    Member Service Representative Job Summary: To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned. Salary: $20.50 per hour About Us:...


  • Tucson, United States Planet Fitness Full time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet Member Service, Representative, Customer Service, Retail, Instructor


  • Tucson, Arizona, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union is seeking a highly skilled Member Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service to our members, promoting financial products and services, and processing transactions accurately and efficiently.This is a unique opportunity to work in...


  • Tucson, United States Circle K Full time

    Circle K - 4301 E Pima St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Tucson, United States Circle K Full time

    Circle K - 3055 E Ft Lowell [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Tucson, United States Planet Fitness Full time

    MEMBER SERVICES REPRESENTATIVE Location : Marana , AZ Type : Full Time   Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative at our Pantano branch. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative at our Valencia branch. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative at our Pantano branch. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and...


  • Tucson, United States Pima Federal Credit Union Full time

    Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative at our Valencia branch. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and...


  • Tucson, Arizona, United States Dave & Buster's, Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Winner's Circle team, you will be responsible for delivering an exceptional guest experience, ensuring that every visit to Dave & Buster's is a positive and...


  • Tucson, Arizona, United States Tucson Federal Credit Union Full time

    About Tucson Federal Credit Union:Tucson Federal Credit Union is a leading financial institution dedicated to serving our community with exceptional service and innovative solutions. Our team is passionate about delivering outstanding experiences to our members, and we're seeking a skilled Member Engagement Representative to join our team.### Job SummaryAs a...


  • Tucson, United States ORIELLY CHEVROLET Full time

    We are inviting a motivated Customer Service Representative to join our insurance broker agency team here at O'Rielly Insurance! As a full-time Customer Service Representative, you will be responsible for Providing excellent customer service to drive new referrals and retain clients Assisting clients who speak English and/or Spanish Manage incoming calls,...


  • Tucson, Arizona, United States LPT Retail Management Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding...


  • Tucson, United States Schulte Companies Full time

    Schulte Companies - 930 E 2nd Street [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...