Contact Center Specialist
1 month ago
Job Title: Genesys Techno-Commercial Specialist
Job Location: Edison, NJ
Duration: Fulltime
Job Overview As a Genesys Techno-Commercial Specialist, you will play a pivotal role in driving the success of our Genesys-related solutions. You will be responsible for both technical and commercial aspects, ensuring that our Genesys offerings meet the needs of our clients while also contributing to our company's growth objectives. This role requires a blend of technical expertise, business acumen, and strong communication skills to effectively engage with clients, internal teams, and external partners.
Job Description:
- Bachelor’s degree in computer science, Engineering, Business Administration, or related field; advanced degree preferred.
- Serve as the subject matter expert on Genesys solutions, including Genesys PureCloud platforms.
- experience in a techno-commercial role, with a focus on Genesys contact center solutions.
- understanding of contact center technologies, including IVR, ACD, CTI, workforce management, and omnichannel communication.
- in Genesys solutions (e.g., Genesys Certified Associate (GCA), Genesys Certified Professional (GCP)) is highly desirable.
- communication skills, with the ability to effectively present technical concepts to both technical and non-technical audiences.
- project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
-
Genesys Techno-Commercial Specialist
4 weeks ago
Edison, United States 3i Infotech Inc. Full timeJob Title: Genesys Techno-Commercial SpecialistJob Location: Edison, NJDuration: Fulltime Job Overview As a Genesys Techno-Commercial Specialist, you will play a pivotal role in driving the success of our Genesys-related solutions. You will be responsible for both technical and commercial aspects, ensuring that our Genesys offerings meet the needs of our...
-
Behavior Specialist
3 weeks ago
Edison, United States NJID Full timeNew Jersey Institute for Disabilities (NJID) is one of the largest not-for-profit agencies of its kind in the nation. It provides services to infants, children, and adults with developmental and related disabilities. NJID offers specialized facilities, programs, and support throughout New Jersey. Join our dedicated staff of more than 500 and make a...
-
Behavior Specialist
1 week ago
Edison, United States NJID Full timeNew Jersey Institute for Disabilities (NJID) is one of the largest not-for-profit agencies of its kind in the nation. It provides services to infants, children, and adults with developmental and related disabilities. NJID offers specialized facilities, programs, and support throughout New Jersey. Join our dedicated staff of more than 500 and make a...
-
Collections Specialist
1 week ago
Edison, United States PrideStaff Full timeOur client is looking for a Collections Specialist for a fully REMOTE contract role. This is a 3 month contract with the possibility of extension.  ***While this role is remote, candidate MUST be located in NJ***Pay Rate: $18.77/hrHours: M-F 8-5Job Description:Researching accountsResolve issues Emailing and calling current clientsContacting at least...
-
Collections Specialist
2 weeks ago
Edison, United States PrideStaff Full timeOur client is looking for a Collections Specialist for a fully REMOTE contract role. This is a 3 month contract with the possibility of extension.  ***While this role is remote, candidate MUST be located in NJ***Pay Rate: $18.77/hrHours: M-F 8-5Job Description:Researching accountsResolve issues Emailing and calling current clientsContacting at least...
-
Collections Specialist
2 weeks ago
Edison, New Jersey, United States PrideStaff Full timeOur client is looking for a Collections Specialist for a fully REMOTE contract role. This is a 3 month contract with the possibility of extension. ***While this role is remote, candidate MUST be located in NJ***Pay Rate: $18.77/hrHours: M-F 8-5Job Description:Researching accountsResolve issues Emailing and calling current clientsContacting at least 40...
-
Collections Specialist
1 week ago
Edison, New Jersey, United States PrideStaff Full timeOur client is looking for a Collections Specialist for a fully REMOTE contract role. This is a 3 month contract with the possibility of extension. ***While this role is remote, candidate MUST be located in NJ***Pay Rate: $18.77/hrHours: M-F 8-5Job Description:Researching accountsResolve issues Emailing and calling current clientsContacting at least 40...
-
BDC Call Center
2 months ago
Edison, United States OPEN ROAD AUTO GROUP Full timeJob DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...
-
BDC Call Center
2 months ago
Edison, United States OPEN ROAD AUTO GROUP Full timeJob DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...
-
BDC Call Center
1 week ago
Edison, United States OPEN ROAD AUTO GROUP Full timeJob DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...
-
BDC Call Center
23 hours ago
Edison, United States OPEN ROAD AUTO GROUP Full timeJob DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...
-
BDC Call Center
1 week ago
Edison, United States OPEN ROAD AUTO GROUP Full timeJob DescriptionJob DescriptionBusiness Development RepresentativeOverview: Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.”Responsibilities:Respond to...
-
Senior Child Life Specialist
1 month ago
Edison, United States JFK Medical Center Full timeOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another...
-
BCBA Clinical Center Supervisor
3 weeks ago
Edison, United States Sunny Days Early Intervention Program Full timeWe are currently hiring a full time Clinical Supervisor / BCBA to provide Direct Service Staff employee oversight, observations, supervision of cases, and training pertaining to ABA at our Outpatient Pediatric Center located in Edison, to ensure day to day operations runs smoothly. Qualified candidates must be a Board Certified Behavior Analyst / BCBA with a...
-
BCBA Clinical Center Supervisor
5 days ago
Edison, United States Sunny Days Early Intervention Program Full timeWe are currently hiring a full time Clinical Supervisor / BCBA to provide Direct Service Staff employee oversight, observations, supervision of cases, and training pertaining to ABA at our Outpatient Pediatric Center located in Edison, to ensure day to day operations runs smoothly. Qualified candidates must be a Board Certified Behavior Analyst / BCBA with a...
-
BCBA Clinical Center Supervisor
3 weeks ago
Edison, United States Sunny Days Full timeWe are currently hiring a full time Clinical Supervisor / BCBA to provide Direct Service Staff employee oversight, observations, supervision of cases, and training pertaining to ABA at our Outpatient Pediatric Center located in Edison, to ensure day to day operations runs smoothly. Qualified candidates must be a Board Certified Behavior Analyst / BCBA with a...
-
BCBA Clinical Center Supervisor
1 week ago
Edison, United States Sunny Days Full timeWe are currently hiring a full time Clinical Supervisor / BCBA to provide Direct Service Staff employee oversight, observations, supervision of cases, and training pertaining to ABA at our Outpatient Pediatric Center located in Edison, to ensure day to day operations runs smoothly. Qualified candidates must be a Board Certified Behavior Analyst / BCBA with a...
-
EP Tech
2 weeks ago
Edison, United States Memorial Health University Medical Center Full timeDescription IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an EP Tech today with Memorial Health University Medical Center.BenefitsMemorial Health University Medical Center, offers a total rewards package that...
-
Project Controls Specialist
1 month ago
Edison, United States CS Energy Full timeThe Project Controls Specialist works under the guidance of our Project Controls Leadership and in partnership with our Operations Team to provide a single point of contact for Cost and Schedule across a portfolio of projects. This role will include preparation and maintenance of various Project Controls tools including but not limited to Cost and Resource...
-
Project Controls Specialist
1 week ago
Edison, United States CS Energy Full timeThe Project Controls Specialist works under the guidance of our Project Controls Leadership and in partnership with our Operations Team to provide a single point of contact for Cost and Schedule across a portfolio of projects. This role will include preparation and maintenance of various Project Controls tools including but not limited to Cost and Resource...