ServiceNow Business Process Consultant
3 weeks ago
ServiceNow Business Process Consultant
Location: Fully remote (must be located in the United States)
Position Type: Full-time
Experience: At least 4 years of ServiceNow Business Process Consultant and/or Process Analyst experience
Job Description:
We are seeking a highly skilled and experienced ServiceNow Business Process Consultant to join our client. As a ServiceNow Business Process Consultant, you will be responsible for analyzing, designing, and implementing business processes using the ServiceNow platform. This role requires a deep understanding of business process management principles and hands-on experience with ServiceNow implementation.
Key Responsibilities:
- Collaborate with stakeholders to understand business requirements and translate them into ServiceNow solutions.
- Analyze existing business processes and identify opportunities for improvement and automation.
- Design and configure workflows, forms, and integrations within the ServiceNow platform to streamline business processes.
- Provide expertise and guidance on best practices for utilizing ServiceNow to achieve business objectives.
- Conduct user training and support to ensure successful adoption of ServiceNow solutions.
- Collaborate with technical teams to ensure the successful implementation and deployment of ServiceNow solutions.
- Stay updated on the latest ServiceNow features and capabilities and assess their potential impact on business processes.
- Document requirements, design specifications, and solution configurations.
Requirements:
- Bachelor's degree in Business Administration, Information Systems, or related field.
- At least 4 years of experience as a ServiceNow Business Process Consultant and/or Process Analyst.
- Strong understanding of business process management concepts and methodologies.
- Hands-on experience with ServiceNow platform configuration, including workflows, forms, and integrations.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Self-motivated with the ability to work independently and as part of a team.
- ServiceNow certification(s) preferred.
- Experience working in a fully remote environment is a plus.
ServiceNow, ITSM, CMDB, Business Analysis, Process Consulting, Workflow Optimization, Process Documentation, Requirements Gathering
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
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