Inside Sales Representative
3 weeks ago
Independent Pipe & Supply is a leading wholesale distribution company specializing in Pipe, Valves and Fittings (PVF) and servicing customers in the New England area.
Inside Sales Representative-Windsor, CT
Job Description: The Inside Sales Representative is responsible for processing orders, addressing customer inquiries and concerns, and assisting with administrative tasks within the Windsor, CT branch. They will serve as a point of contact for customer service issues and will support the Branch Manager and Assistant Branch Manager in managing shipping and receiving documentation.
Job Responsibilities:
- Receive and process transfers and purchase orders manually
- Address discrepancies in accounts payable processes
- Scan and organize packing slips and pick tickets
- Manage paperwork flow within the branch
- Handle incoming calls and provide assistance to customers at the sales counter
- Enter orders, quotes, credits, and debits accurately into the system
- Resolve customer service issues promptly and effectively
Requirements:
- High School diploma or equivalent
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in computer usage
- Previous experience in an office setting preferred
- Knowledge of the Pipe, Valves, and Fittings (PVF) industry preferred
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